---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Content lookup

# Content lookup {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Content library portal gives you visibility into the data stored in the Software Asset Management Content Service via an intuitive user interface.

The Software Asset Management Content Service is a repository of software product names and
all additional information such as software product lifecycle dates, discovery maps, model
numbers, publisher part numbers (PPNs). This information is stored in different tables in the
Content Service. For more details on the Content Service, see [Software Asset Management Content Service](https://www.servicenow.com/docs/3L2Ws2~C3Swl62qC~AqBIw "Opt in to the Software Asset Management Content Service to share unnormalized software installation data from your organization with ServiceNow to improve the normalization process.").

To access the Content library portal, navigate to the Software Asset Workspace and click the Content lookup view icon on the left hand side of the page.  
Figure 1. Content lookup

The Content library portal application is available in the ServiceNow Store. Once you install the application, ensure that the AI Search (com.glide.ais) plugin is activated. For details on installing the Content library portal application, see [Install Content library portal for Software Asset Management](https://www.servicenow.com/docs/9E8CKfzi_9atDsrbnmk2Eg "Install the Content library portal store application to view the data stored in the Software Asset Management Content Service.").  
The Content library portal uses the AI search functionality and helps you to:

* Search for specific software product, PPNs, or model IDs.
* View the entire list of software products, PPNs, and model IDs in the Content Service.
* View additional details related to software products such as software version, software product life cycles.
* View the days remaining for the next content update.
{#content-search-portal__ul_pxq_vjr_wqb}

Once you enter your search criteria in the search bar, the search results are listed with the
most relevant matches at the top. Filters on the left-hand side of the page assist you in further
narrowing down your results.  
Based on your search criteria the information in the Content Service is pulled from multiple tables, such as:

* Software Product \[samp_sw_product\]
* Discovery Map \[samp_sw_entitlement_definition\]
* Publisher part numbers \[samp_sw_product_definition\]
{#content-search-portal__ul_rsc_fjw_wqb}

Click the search result that matches your criteria to display the product details page along
with the related lists. The product details page opens in a read-only mode. For example, if you
click the Microsoft SQL Server 2008 Enterprise product result, the Microsoft SQL Server 2008 Enterprise page appears with the related lists such as
software version, software life cycle data, and PPN.