---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Downgrade Rights

# Downgrade Rights {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

The concept of downgrading licenses is built into the Software Asset Management plugin feature.
Downgrade rights is the process of having acquired the rights to the latest version of software
but using the rights to license earlier versions of the same software.

Downgrade rights are added at the software model level.

The Software Asset Management content
service generates downgrade rights. The downgrade rights correspond to a discovery map. A
scheduled job, Download software content: Downgrade Rights triggered on a
weekly basis, gets the downgrade rights from the Software Asset Management content service and
pushes the data to the Downgrade Rights \[samp_dmap_downgrade_model\] table.

Another scheduled job, SAM- Create downgrades/upgrades for a software entitlement, picks up the information from the \[samp_dmap_downgrade_model\]
table. The table propagates the next version and the downgrade rights on the existing
software models and their corresponding entitlements.

If there is no software model corresponding to a discovery map, when populating the Downgrade
Rights \[samp_sw_downgrade_model\] table, a new software model is automatically created.

If the discovery map, corresponding to the software model, has downgrade rights, the Downgrade
Rights related list is automatically populated with a hierarchical list of downgraded versions of
the software.

Once downgrade rights are created and saved in the Downgrade Rights tables,
\[samp_sw_downgrade_model\] and \[samp_downgrade_model\], the downgrade rights can't be deleted.
However, you can deactivate the downgrade rights.

If you delete a software model, all records corresponding to the software model in the Downgrade
Rights \[samp_sw_downgrade_model\] table are automatically deleted.

Downgrade rights are supported across products for the same publisher, which helps in effectively managing product name changes. When a product is renamed, it's treated as two products. For example, if the product Captivate is
renamed to Illustrator, both Captivate and Illustrator are considered distinct products. You can manually add software model downgrade rights from Illustrator to Captivate either in the software model form or in the software
entitlement form.  
The system does not allow duplicate downgrade rights to be created; either through the scheduled job or manually in the Software Model and Entitlement form layout. If you try to create, duplicate downgrade rights on software models or on entitlements, an error message appears informing you that the downgrade model exists. If they have the same values in all the following fields, downgrade rights are considered to be duplicates.

* Publisher
* Product
* Version condition
* Version
* Edition condition
* Edition
* Platform
* Language
* Software install condition
* Named User Type- is displayed only for SAP products.
{#downgrade-rights__ul_m4p_r5r_hhb}

If you already have duplicate downgrade rights from previous Software Asset Management Professional releases, then those
duplicate downgrade rights aren't modified or deleted.

If you try to create a duplicate downgrade right for an inactive downgrade right, an error
message appears. The error message informs you that an inactive downgrade right exists and you
can reactivate it.

Downgrade support is available for all license metrics.