---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Add a custom part number

# Add a custom part number {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can add a custom part number to resolve an entitlement import error that occurs
when a part number does not exist in the Software Library.

## Before you begin

Role required: sam_admin

## Procedure

Navigate to AllSoftware AssetAdministrationCustom Part Numbers and create a new record (see table for field descriptions).  
{#sam-add-custom-part-number__table_fdn_2pd_c1b__entry__2}

| Field | Description |
|-|-|
| Publisher part number | Manufacturer product code. |
| Entitlement definition | Discovery map associated with the part number. * Publisher * Product * Version * Edition * Language * Platform {#sam-add-custom-part-number__ul_umj_xl3_ndb} |
| License type | Specifies whether the rights grant full access to the software or if they are being upgraded from a previous version of the software. * Full * Upgrade {#sam-add-custom-part-number__ul_iwt_lk3_ndb} |
| License metric | The license metric that will be used during reconciliation to determine how software rights are consumed. |
| Exclude from content service | Option that excludes the custom product details from being shared with [Software Asset Management Content Service](https://www.servicenow.com/docs/3L2Ws2~C3Swl62qC~AqBIw "Opt in to the Software Asset Management Content Service to share unnormalized software installation data from your organization with ServiceNow to improve the normalization process.") if opted in. |
[Table 1. Custom Part Number form]

{#sam-add-custom-part-number__table_fdn_2pd_c1b}

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