---
sourceDocument: Xanadu Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-business-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Collaborative Work Management

# Collaborative Work Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Collaborative Work Management (CWM) provides a central hub to plan, visualize, manage, and collaborate on work with your teams. Save time and improve the efficiency of your team by avoiding switching between multiple tools to
manage the progress of work and goals.

CWM enables planning tasks in detail, organizing unplanned work and its resources, and collaborating with cross-functional teams.

## Get started {#cwm-landing__section_vw1_zz5_rzb}

|-|-|
| [Explore Learn the key features and business value of CWM](https://www.servicenow.com/docs/7_6R5iTooGvCAebkpVt4dQ "Learn more about Collaborative Work Management (CWM) and review the benefits it can provide for your team.") | [ConfigureSet up CWM](https://www.servicenow.com/docs/beUMHmq6xt2yAAl3lxkFZg "Plan and configure how your team can implement Collaborative Work Management.") |
| [UseStart collaborating on work with CWM](https://www.servicenow.com/docs/yy7SW_rbzmLTgD4bTCXChw "Create collaborative Spaces for teams to work together on projects, goals, or assignments.") | [ReferenceLearn about roles, tables, and system properties of CWM.](https://www.servicenow.com/docs/KyzZRfEHWMVmhYWqwrwxAw "Reference topics provide details on the roles, tables, and properties installed with Collaborative Work Management (CWM).") |
[ ]

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## Troubleshoot and get help {#cwm-landing__section_bx1_zz5_rzb}

* Ask or answer questions in the [Strategic Portfolio Management forum on the ServiceNow Community](https://community.servicenow.com/community?id=community_forum&sys_id=7d291a2ddbd897c068c1fb651f9619da).
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477).
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case).
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