Planning console
Summarize
Summary of Planning console
The Planning console is a centralized interface within the Project Management application designed to provide project managers with a comprehensive view of project elements. It consolidates a hierarchical list of sub-projects, a work breakdown structure (WBS) list of project tasks, and a project Gantt chart. Integration with Live Feed enables real-time collaboration among users.
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Key Features
- Sections of the Console: Includes a task list, Gantt chart, and banner icons/lists for various task operations.
- Task Relationships & Dependencies: Supports building and visualizing task relationships using the Gantt chart and WBS.
- Resource Assignment Control: Resource assignments in the console can be restricted to allocated resource plans via a project form setting.
- Business Rules Management: Business rules do not fire by default during planning console operations but can be enabled by adjusting specific properties, allowing customized automation and validation.
- Client-Side Planning Console: Enables rapid project structure building within the browser without server saves for each action, improving scheduling performance and reducing lag.
- Automatic vs Manual Projects:
- Automatic Projects: Changes in task dates or relationships automatically update all related tasks and the project record.
- Manual Projects: Task changes do not cascade automatically except for updates to project record dates; an optional setting can enable planned date adjustment based on actual start dates.
- Project type is set via the Calculation field and becomes read-only once the project starts.
- Task Hierarchy Management: Users can create and rearrange parent-child relationships in tasks directly in the WBS section, with indentation indicating hierarchy levels.
- Predecessor Dependencies: Dependencies between tasks can be created by specifying values in the WBS section.
- Custom Columns: Administrators can configure which columns appear in the planning console to tailor the interface to organizational needs.
- Tutorial Walkthrough: A built-in tutorial is accessible via the help icon to guide users through the console's features.
Key Outcomes
By leveraging the Planning console, ServiceNow customers can expect streamlined project planning with enhanced visibility into task hierarchies and dependencies. The client-side planning capabilities optimize performance for complex scheduling activities, while configurable business rules and custom columns allow for tailored project management workflows. The ability to distinguish between automatic and manual projects offers flexibility in how project timelines and task dependencies are managed, supporting diverse project methodologies.
The planning console is a centralized interface for the Project Management application.
The planning console gives project managers a comprehensive view of all aspects of a project, including a hierarchical list of sub-projects, if any, project tasks that appear in a work breakdown structure (WBS) list, and the project Gantt chart. The console also integrates with Live Feed so your users can collaborate on projects.
Sections in the planning console
- A list of the project tasks if you open the planning console for a project.
- The Gantt chart.
- Banner icons and lists for performing tasks on the console.
Business rules
You can also enable business rules when defining the columns for planning console using the Fire BR on Save field.
Client side planning console
Build your project structure quickly on the client side without having to save details in the server for each interaction in planning console. Enabling Client side planning console prevents any time lags that occur after you perform any actions in planning console, and improves the scheduling performance.
Automatic and manual projects
In an automatic project, any change to the dates, duration, or
relationships of a project task automatically updates all the tasks in the entire project,
including the project record, as necessary. The automatic project icon () appears adjacent to the project name.
In a manual project, changes to the dates, duration, or
relationships of a project task do not automatically update all tasks. So parent task dates
do not reflect any changes made to dependents or child tasks. The only change that is made
automatically is when a task date or duration change updates dates and duration of the
project record. In a manual project, any update to actual start date does not update the
planned end date of the project or project task. However, enabling the project property
Enable alter of planned date with Actual for Manual Project updates
the planned end date from actual start date and planned duration. The manual project icon
() appears adjacent to the project name.
You can specify if a project is automatic or manual in the Calculation field on the Project form. This field becomes read-only when the project starts.
Tutorial
A tutorial walk through is available in the console. It shows you all the features of the
console and how to use them. Access the walk through within the help icon ().