--- sourceDocument: Xanadu Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-business-management Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # RIDAC records for a project in Project Workspace # RIDAC records for a project in Project Workspace {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Change records. In Project Workspace, you can create a risk record for your project that you can convert to other records during the project life cycle. You can track issues and avoid copying relevant details in the related records. As a project progresses through the project life cycle, a risk might result in an issue, or a new issue might occur. After you have a risk record, you can convert that record into related records such as issues, actions, or decisions. The conversion and association of records helps you analyze and identify patterns, trends, and probable resolution for planning future projects. Plan and manage all RIDAC records on a single RIDAC page in Project Workspace. This page enables you to create, edit, convert, and associate RIDAC records on a central location. Navigate to the RIDAC page or Classic Project Workspace from Project Workspace interface. Consider the following points before converting or associating RIDAC records in Project Workspace: * You can convert one record to another only in the RIDAC sequence. For example, you can convert a risk to an issue, decision, action, or request change but you can't convert an issue to a risk or a decision to an issue. The following diagram illustrates the RIDAC process flow. * You can convert one record into multiple RIDAC records. For example, you can create multiple issue records from one risk record. For converting RIDAC records in Classic Project Workspace, see [Convert one RIDAC (Risk, Issue, Decision, Action, and Request Changes) record to another for a project](https://www.servicenow.com/docs/nBPXFwwGwvize3LzX5~qpg "Convert one RIDAC record (risk, issue, action, decision, and request changes) to another, in that order, to retain the record information instead of having to create a new record manually and to more easily track the issue."). For converting RIDAC records in Project Workspace, see [Convert one RIDAC record to another for a project in Project Workspace](https://www.servicenow.com/docs/jC3f7mLpHjz1~5NZvbQzNA "Convert one RIDAC (Risk, Issue, Decision, Action, and Request Change) record to another for a project in the Project Workspace. Keep a record of risks or issues and their outcome for analysis at project closure and planning. Track the risks and issues throughout the project life cycle."). * You can associate one record with multiple different records. For example, you can link one issue record to multiple different risk, decision, action, or request change records. For associating RIDAC records in Classic Project Workspace, see [Associate existing RIDAC (Risks, Issues, Actions, Decisions, and Request Changes) records for a project](https://www.servicenow.com/docs/dOBdwFz~RCq_UH9itpL5ew "Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your project. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at project closure and planning. It also helps to track the risks and issues throughout the project life cycle."). For associating RIDAC records in Project Workspace, see [Associate existing RIDAC records for a project in Project Workspace](https://www.servicenow.com/docs/xh6BZ5EuCtYhpVc4Is8~Ig "Link existing RIDAC records to one another for your project in Project Workspace. A RIDAC record stands for Risks, Issues, Actions, Decisions, and Request Changes. Keep a record of risks or issues and their outcome for analysis at project closure and planning."). {#ridac-entries-for-project__ul_y42_h5r_yjb} * **[Add risks for a project](https://www.servicenow.com/docs/mIOObz_KXsH7TxPeuftFQQ)** Add a risk to a project to identify, analyze, prioritize, plan, and track a risk during any phase of the project life cycle. Assess potential problems and the severity of their impact to take informed decisions about the project. * **[Add issues for a project](https://www.servicenow.com/docs/5ShnC5RUYjPPJ9E2JsuC0A)** Add an issue to a project to escalate a risk or to track an unexpected problem such as a technical malfunction or resource unavailability that occurs during any phase of the project life cycle. If the issue remains unresolved, unnecessary conflicts, delays, or even a failure can occur. * **[Add decisions for a project](https://www.servicenow.com/docs/G7c5zpylGCotE_rvSRa~FQ)** As a project manager, develop a plan to manage risks and issues proactively with solutions. Add the solution for a risk or issue to a project in the form of a decision. You can also convert a risk or an issue to a decision or a decision to an action or a request change. * **[Add actions for a project](https://www.servicenow.com/docs/JiIYItO2iR6FzIZ9vl8oUw)** Add actions that are required for resolving an issue or risk for a project. You can also convert a risk, issue, or decision to an action based on your analysis and plan for resolution of a risk or issue. * **[Create a request change](https://www.servicenow.com/docs/m5SS4k3~GwenAdIth2TA2Q)** As a project manager, you might create a request change as the outcome of the action taken to resolve an issue or mitigate a risk. The request change might result in changing the project's scope, resource requirement, cost, or schedule to minimize the impact of a risk or issue. * **[Convert one RIDAC (Risk, Issue, Decision, Action, and Request Changes) record to another for a project](https://www.servicenow.com/docs/nBPXFwwGwvize3LzX5~qpg)** Convert one RIDAC record (risk, issue, action, decision, and request changes) to another, in that order, to retain the record information instead of having to create a new record manually and to more easily track the issue. * **[Associate existing RIDAC (Risks, Issues, Actions, Decisions, and Request Changes) records for a project](https://www.servicenow.com/docs/dOBdwFz~RCq_UH9itpL5ew)** Link existing RIDAC records (risks, issues, actions, decisions, and request changes) to one another for your project. Associating RIDAC records with each other enables you to keep a record of risks or issues and their outcome for analysis at project closure and planning. It also helps to track the risks and issues throughout the project life cycle. **Related concepts** * [Create and manage waterfall projects](https://www.servicenow.com/docs/qYAtAhluJwRjZIVT7aE63g "An overview of the tasks involved in creating a waterfall project.") * [Project and portfolio funding](https://www.servicenow.com/docs/yo_huy9HdxJmO3rWIAQX6A "Specify the amount of money that projects and portfolios are allowed to have.") **Related tasks** * [Copy a project](https://www.servicenow.com/docs/R7uzpvuqVrOxm6jJDhABmA "Another option for creating a project is to copy an existing project with all its tasks and relationships. After you specify the start date for the copy, the system adjusts all task start and end dates automatically.") * [Create baseline of a project](https://www.servicenow.com/docs/rpnMdmmWB4r_uM8689QhCQ "Create a schedule baseline and financial baseline of a project. A schedule baseline captures planned dates of all tasks and milestones at a particular moment in time. A financial baseline captures benefit and financial metric information (snapshot of cost plan, benefit plan, and project-level financial metrics) at a particular moment in time.") * [Assign a project schedule](https://www.servicenow.com/docs/uQb8CgchFUzq8J5Q4yM1bA "Without an assigned schedule, a project calculates a day as a full 24 work hours. To schedule tasks by a more realistic work day, assign a schedule to the project. If the schedules provided in the base system do not suit your needs, define a new one.") * [Create a project cost plan](https://www.servicenow.com/docs/ivSLOiUlxuZ8cUmvH6RiUg "Project cost plans capture the costs of projects. Create a cost plan to specify the unit cost of a cost type for a fiscal period.") * [Create a monetary benefit plan for a project](https://www.servicenow.com/docs/PRZ20AA5IgPcY0t6_VLNtA "Project benefit plans capture the potential benefits accrued by the project when the project is executed. Create a monetary benefit plan to specify the estimated benefit in a category spanning one or more fiscal periods.") * [Create a non-monetary benefit plan for a project](https://www.servicenow.com/docs/TZKTTgApzzzMVwrXHWah_g "Create a non-monetary benefit plan to specify the estimated benefit in a category spanning one or more fiscal periods. Project benefit plans capture the potential non-financial benefits accrued by the project when the project is executed.") * [Associate monetary and non-monetary benefit plans](https://www.servicenow.com/docs/4lFKAossSu8aM62u4y~6gQ "Associate monetary and non-monetary benefit plans, so that you can capture the potential benefits (financial and non-financial) accrued by the project for the hybrid benefit plans.") * [Create an expense line](https://www.servicenow.com/docs/u2GKnz2JBWQ~IUJ4etmhPA "A project expense line is cost associated with a specific source, such as a user, fixed asset, or a CI. Expense lines are part of project cost plans.") * [Generate labor costs](https://www.servicenow.com/docs/J46TUNq9Y66fMVEU8EcHIw "Generate labor costs based on the planning attributes configured for financials in the planning attributes page for the resource assignments in a project.") * [Migrate budget of active projects to Next Experience](https://www.servicenow.com/docs/iazR~rOxWHjUaWnw7uY_tw "Migrate the project budget to Next Experience to manage the financials using Project Workspace.") * [Migrate financial baselines of projects to Next Experience](https://www.servicenow.com/docs/DPaazW2jMtb3VaZYwwoslQ "Migrate the financial baselines of your project to Next Experience to manage the financial using Project Workspace.") * [Create a project status report](https://www.servicenow.com/docs/6uavTNJry6CKosZevPBTAA "You can periodically create project status report from the related lists of the project form. The project status report created for the most recent status date updates the status of the project in portfolios.") * [View project status reports](https://www.servicenow.com/docs/1EbO_5jbF6kUblFSUVoQwA "Project status reports provide the most recent, at-a-glance progress of a project displayed in several categories.") * [Create a cost type definition](https://www.servicenow.com/docs/QIrrP1yYKHaCfSNqJ_Mhtw "Create a cost type definition to associate a cost type, operating, or capital, to an account in the General Ledger from the Financial Management application. Create a cost type definition if you are using Project Portfolio Management with Financials.") * [Allocate budget to a project](https://www.servicenow.com/docs/iCor4zzDMQKgy9hZOkmU6Q "Set the budget of a project according to the fiscal years.")