Access to cloud environments for ITOM products

If your organization deploys IT assets on the cloud, ITOM products must access your cloud environment to collect information about the IT infrastructure.

• Install and configure MID Servers to access cloud environments
  Install and configure the MID Servers correctly to enable ITOM products to access to the cloud resources.
• Setting up a cloud service account
  Create and configure ServiceNow cloud accounts at ServiceNow AI Platform for the corresponding Cloud vendor service accounts.

Related concepts

• Discovery for cloud environment

Related reference

• Cloud resource discovery