---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector installation on macOS system

# Agent Client Collector installation on macOS system {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install Agent Client Collector on a system that uses macOS.
You can either use a single-line command script or follow a manual installation procedure if the
agent is not connected to the instance or you want enhanced customization options.

To enable privileged access to information on the macOS system, add the _servcienow user account to the admin group (or equivalent).

Incorporating the Agent Client Collector into a custom base image for mass
deployment is not supported on macOS.
* **[Perform a single-line Agent Client Collector installation on macOS](https://www.servicenow.com/docs/KrexUgvcJ1lxc8DD2h6Q1w)**   
  Use an efficient single-line command script to install Agent Client Collector on a machine that uses macOS operating system. Use the manual installation procedure if the agent is not connected to the instance or you want enhanced customization options.
* **[Perform a single-line Agent Client Collector installation on macOS by using ITOM Cloud Services](https://www.servicenow.com/docs/n8yg~u49J6utjiwbnESRzg)**   
  Install Agent Client Collector on a macOS machine without a MID Server by using the ITOM Cloud Services application. When you send information through the cloud, you enable the MID Server to be used for more persistent resources.
* **[Manually install Agent Client Collector on macOS](https://www.servicenow.com/docs/2mrqBJR8dR2cNToI2d_TFg)**   
  Install Agent Client Collector manually on a machine that uses macOS when the agent is not connected to the instance or you want enhanced customization options.
* **[Upgrade Agent Client Collector manually on a macOS system](https://www.servicenow.com/docs/gOi6wX8O9LMBUpRhG0hqPA)**   
  Perform a manual upgrade of your existing Agent Client Collector version on a system running a macOS. Manual upgrade is useful if the single-line command script isn't connected to the instance or you want to use enhanced customization options.
* **[Uninstall the Agent Client Collector from macOS using a single-line command](https://www.servicenow.com/docs/KTsJ6jHBlQeiRt~6wIktJg)**   
  Uninstall the Agent Client Collector from macOS machine by running an efficient single-line command. If the agent is connected to the instance, uninstall Agent Client Collector manually.
* **[Uninstall the Agent Client Collector from macOS machine manually](https://www.servicenow.com/docs/2JIfh8PfhRCe0fjWn6N8yw)**   
  Uninstall the Agent Client Collector from macOS machine manually instead of using the single-line procedure when the specific agent is not connected to the instance.