---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

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bundleId :

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workflow :

    - Technology


---

# Uninstall the Agent Client Collector manually from a Windows machine

# Uninstall the Agent Client Collector manually from a Windows machine {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Uninstall the Agent Client Collector from a Windows machine manually instead of using the single-line procedure. Use the manual procedure if the command script is unavailable due to the specific agent not being connected to the
instance.

## Before you begin

Role required: agent_client_collector_admin

## Procedure

1. Run the .msi file that you ran in the [Install the Agent Client Collector on a Windows machine manually](https://www.servicenow.com/docs/xyMLIlDbdNb9hLq0YlzI6w "Install the Agent Client Collector on a Windows machine manually when you want to test the agent on a single system.") procedure.
2. Uninstall the Agent Client Collector in the Windows Control Panel.