---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Agent Client Collector log policies

# Agent Client Collector log policies {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Agent Client Collector data inputs stream log messages to your ServiceNow instance using the ServiceNow
Agent Client Collector. The Agent Client Collector
Log Analytics (ACC-L) application provides predefined log policies for collecting
log data from the CIs monitored by the ACC.  
You can work with Agent Client Collector log policies in the following ways:

* Use the system's predefined log policies. The default ACC-L log policies consist of
  the monitored CIs and the check that runs on those CIs. For a complete list of the
  predefined log policies and monitored CI types, see [Agent Client Collector Log Analytics default policies and checks](https://www.servicenow.com/docs/9SRgDRlQo7Zc0zH7480TcA "Agent Client Collector Log Analytics provides various default policies and checks.").

* Edit a predefined log policy.For example, you can modify a default policy if your
  organization always uses a specific non-default log path. For more information, see
  [Edit a log policy](https://www.servicenow.com/docs/DnO6XYSfvNcWgcRk2ftjxg "You can edit published Agent Client Collector log policies. For example, modify a default log policy if your organization always uses a specific non-default log path.").

* Customize a published log policy by creating a child policy from it.  
  You can use an existing log policy (the parent policy) as a template to create a new log policy (the child policy). You then customize the parameters that the child policy inherits from the parent to focus on a subgroup of its CIs or services. For example, create a child policy if your organization saves a subset of IIS Server logs to a different location. For more information, see [Create a child log policy](https://www.servicenow.com/docs/JDBfpMnnpBqTFHbFLnQ9zQ "Refine an existing log policy to focus on a subset of CIs or services by creating a child policy.").  
  Note:  
  The child policy is inherently more specific than its parent policy. When Agent Client Collector matches a condition defined in the child policy, it will not try to match the parent policy.
* Define a new log policy when no policy exists for the CI that you want Agent Client Collector to monitor.

  For more information, see [Create an Agent Client Collector log policy](https://www.servicenow.com/docs/ZpJy5OsEjaOZMcDdCLvoyg "Create a new ACC log policy when no default policy exists for the CI that you want Agent Client Collector to monitor."). For a general explanation of Agent Client Collector policies, see [Checks and policies](https://www.servicenow.com/docs/F0COo~NAOjYK~CKffe4bKA "A check is a combination of a command and its configuration. The check is executed on the Agent Client Collector's devices to gather data from those devices.").
{#hla-acc-data-input-log-policies__ul_ork_cvd_vsb}