---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set up the routing policy for ACME

# Set up the routing policy for ACME {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up a routing policy to establish an Automated Certificate Management Environment (ACME). It involves creating a policy based on factors such as Certificate Authority (CA), environment, and other
features, ensuring efficient SSL/TLS certificate management.

## Before you begin

Role required: pki_admin, flow_designer, action_designer, or admin

## About this task

Duplicate certificate requests aren't allowed. However, you can override this setting by checking the Allow duplicate requests check box. A certificate request is considered duplicate if there's another certificate task with
the same domain name that is still in progress.

The routing policy decides which CA must be contacted for certificate operations. It contains the CA, CA URL, Credential, Approval Group, Assignment Group, and CSR attributes. The routing policy triggers the flow for
requesting certificates for specific CAs.

## Procedure

1. Navigate to AllCertificate ManagementCertificate Routing Policies.
2. Select New.
3. On the Certificate Routing Policy form, fill in the fields.  
   For the description of the field values, see [Certificate Routing Policy form](https://www.servicenow.com/docs/z6QbH8mihy1cRNxSarNIaw "Fill in the Certificate Routing Policy form to set up the routing policy for ACME.").
4. Select Update.
{#set-up-routing-policy-for-acme__steps_hkz_s5z_gbc}

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