Create basic auth server credentials

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Create credentials to access a ServiceNow instance.

    Before you begin

    Role required: evt_mgmt_admin

    Procedure

    1. Navigate to All > Connections & Credentials > Credentials.
    2. Select New.
    3. Select Basic Auth Credential.
    4. On the form, fill in the fields.
      Table 1. Basic Auth Credentials form
      Field Description
      Name Enter a unique and descriptive name for this credential.
      User name Name to identify the user.
      Password Password to use this credential.
      Active Option to enable the use of this credential.
      Order The order (sequence) in which the platform tries this credential while it attempts to log in to devices. The smaller the number, the higher in the list this credential appears. Establish credential order when using large numbers of credentials or when security locks out users after three failed login attempts. If all the credentials have the same order number (or none), the instance tries the credentials in a random order. Default value: 100
    5. Select Submit.

    Result

    The Basic Auth credential for use with the server instance is created.