---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# SAP Solution Manager setup configurations

# SAP Solution Manager setup configurations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As part of the SAP Solution Manager setup, you must perform several configurations to
enable SAP Solution Manager to interact with Event Management.
* **[Configure RFC in SAP Solution Manager](https://www.servicenow.com/docs/ZIzqRDwp0daMfBNi87UWJg)**   
  As part of enabling communication with Event Management, you must create a Remote Function Call (RFC) in the SAP Solution Manager and install a transport.
* **[Configure SAP to forward alerts to your BADI](https://www.servicenow.com/docs/Ex_YqOPqJ1IgHYaJa15DOg)**   
  After setting up SAP Solution Manager monitoring, you must configure SAP to forward alerts to the BADI (Business Add-in) you create as the first step in the SAP integration setup.
* **[Configure the alert inbox in SAP Solution Manager](https://www.servicenow.com/docs/o7Zp3GEajjMDZnhX5dsn_Q)**   
  Configure SAP solution manager to retrieve alerts in the system by enabling the alert inbox with the SOA manager.
* **[View alerts in the SAP Solution Manager inbox](https://www.servicenow.com/docs/VgM84SwUKgZsHJl89DGeUA)**   
  You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically.
* **[View and update your SAP Solution Manager certificate](https://www.servicenow.com/docs/oWKXTbXEBmqTrnvMf5gdmw)**   
  View your SAP Solution Manager certificate, and update the certificate if necessary.
* **[View the SAP interface log](https://www.servicenow.com/docs/svysrUoGf8wv75esfi2BDA)**   
  View the SAP interface log to help you debug issues.