Team-based integrations in Event Management

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Team-based integrations empower teams to optimize event processing within Event Management to enhance efficiency and operational effectiveness.

    Team-based integrations provides the following capabilities:
    • Assign teams to particular connectors, providing a structured approach to integration efforts.
    • Enable each team to define and apply custom rules, enabling a more targeted and straightforward handling of event processing.
    • Route alerts automatically to the appropriate team members responsible for the integrated systems based on integration ownership and configuration item (CI) ownership.
    • Enable seamless integration and automation through the automatic assignment of alerts to appropriate team members based on integration ownership and configuration item (CI) ownership.

    Customize event rules, event mapping, and the precedence of team rules for team-based integrations. For more information, see Team-based integration properties.