---
sourceDocument: Xanadu IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-operations-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View primary alerts associated with a service

# View primary alerts associated with a service {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the primary alerts associated with a service to help troubleshoot issues with the service.

## Before you begin

Role required: evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the left navigation bar, select the Service Dashboard icon ().  
   The Service Dashboard page appears. {#view-primary-alerts-from-service-sow__workspace-dashboard-icon}
3. Select a service tile.  
   A pop-up window displays the business criticality and severity of a service.
4. Select Service Details.  
   By default, the Details tab is selected.
5. Select the Related records tab.
6. From the left pane, select Related Alerts.  

   View details about an alert by selecting its number in the Number column.

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