---
sourceDocument: Xanadu IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# CSDM framework for HAM

# CSDM framework for HAM {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Common Service Data Model (CSDM) is a standard and consistent set of
terms and definitions to adopt across all ServiceNow products on the ServiceNow AI Platform.

Using CSDM standard and consistent set of terms and definitions helps to effectively track assets through their life cycle transitions. To know more about CSDM, see [Common Service Data Model](https://www.servicenow.com/docs/access?context=csdm-landing-page&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US).

To set up CSDM environment for HAM, see [Set up the CSDM environment](https://www.servicenow.com/docs/access?context=csdm-enable&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US).  
Note:  
It is optional to adopt CSDM. You can either adopt CSDM or continue using the existing model.