---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Clear facet filters when selecting a new navigation tab

# Clear facet filters when selecting a new navigation tab {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 16, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Specify whether AI Search applications should preserve existing facet filters when you select a new navigation tab.

## Before you begin

Role required: admin

## About this task

By default, AI Search preserves your facet filters when you select a new navigation tab. As an example, suppose that you narrow your search results by selecting the Email field value from the KB Category facet displayed on the All navigation tab. If you then select the Knowledge navigation tab, the KB Category facet retains your
Email selection and still filters your search results accordingly.

Administrators can override this default behavior by setting the value of the glide.ais.facets.cross_tab_persistence system property. When this system property value is set to false, selecting a new
navigation tab removes all facet filters. In the preceding example, selecting the Knowledge navigation tab would remove your KB Category facet filter.  
This option is global and applies to all AI Search applications on your instance.  
Note:  
If an existing facet filter cannot be applied to search results from a selected navigation tab, AI Search ignores the facet filter. This behavior only occurs in search applications where you've disabled search result counts. For more details on search result counts, see [Display search result counts on the results page for a search application](https://www.servicenow.com/docs/Xi0ljMwB5oYqWvAVNEwDHg "Display search result counts on the results page for AI Search applications that use Seismic components. Counts show the total number of matching search results and the number of matching results for each navigation tab.").

## Procedure

1. Navigate to the System Property \[sys_properties\] table's list view.
   1. Select All.
   2. In the Filter field, enter <kbd class="ph userinput">sys_properties.list</kbd>.
   3. Press Enter.
   {#persist-facets-nav-tabs-ais__substeps_htg_ff5_b1c}
2. Open the record for the glide.ais.facets.cross_tab_persistence system property.
3. Enter the system property value according to the behavior that you want:
   * To preserve existing facet filters when a new navigation tab is selected, set the system property value to true.
   * To remove all facet filters when a new navigation tab is selected, set the system property value to false.

   {#persist-facets-nav-tabs-ais__choices_nql_pqt_5xb}  
   The default property value is true.
4. Select Update.

## Result

All AI Search applications preserve or discard existing facet filters when a new navigation tab is selected.