Configuring the ServiceNow AI Platform to optimize performance

Configure browser settings, transaction and application quotas, and operational toggles options to optimize performance. Optimizing ServiceNow AI Platform performance supports a smooth a responsive user experience.

Configuration overview

Most configuration for platform performance optimization is completed by instance administrators in each instance of the ServiceNow AI Platform. Any user can verify browser configuration to optimize performance.

• Set transaction quotas

  Instance administrators set transaction quotas to help prevent poorly performing queries and scripts from consuming system resources. After determining normal parameters for transactions, you can create a transaction quota rule that defines when a long-running transaction should be canceled.

• Set application quotas

  Instance administrators can set application quotas in addition to global transaction quotas. Application quota rules limit the number of events or jobs that can run within an application's scope during a specified amount of time, helping optimize bandwidth use.

• Set operational toggles

  Instance administrators can control how much bandwidth an application uses in the instance by mapping system run levels to operational toggles.

• Verify browser settings for performance optimization

  Verify that your browser supports data compression to support optimal performance. Any user can verify that their browser's settings.