ServiceNow Store application listing details
Summarize
Summary of ServiceNow Store application listing details
The ServiceNow Store application listing details page provides comprehensive information about an app, including its features, technical specifications, and procurement status. Customers can access this page by selecting an app within the ServiceNow Store, enabling them to make informed decisions about application acquisition and deployment.
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Header
The header section displays key procurement options along with basic app information such as the application name and provider. For partner applications, the provider name links to the seller’s profile. Procurement options dynamically update based on user actions—e.g., requesting a trial changes the button to a status message indicating the trial request, followed by an option to start the trial once approved. Status messages reflect the procurement state only, and once fully procured, the app is available for installation via the Application Manager.
App details
- Summary: Includes rating, pricing, custom table count, latest version, and compatibility details.
- Description: Explains what the app helps you accomplish on your ServiceNow AI Platform instance.
- Key features: Lists capabilities the app adds to your platform.
- Ratings and reviews: Displays average user ratings and individual reviews to help assess app quality.
- Links and documents: Provides additional provider-supplied resources like documentation, release notes, and installation guides.
- Licensing requirements: Details custom table needs, AI usage, and subscription considerations relevant to the app.
- Terms and conditions: Offers downloadable terms of use and any app-specific conditions.
- Contacts: Shows provider contact info for partner apps; for ServiceNow-built apps, customers should contact their account administrator or sales agent.
Version details
- Version summary: Shows release date, custom table count, and platform compatibility for the selected app version. Users can select different platform and app versions via drop-down menus.
- Release notes: Summarizes additions, removals, and fixes in the selected version.
- Requirements: Lists hardware and software prerequisites for the app.
- Dependencies: Identifies application and plugin dependencies essential for proper functionality, assisting customers in evaluating version readiness.
The listing details page for a ServiceNow Store application shows information about the app and its features, as well as technical information about the versions available.
You can view an app's listing details by selecting an app in the ServiceNow Store. Listing details include a header with procurement options, app details, and version details.
Header
The listing details header shows procurement options, as well as basic information like the application name and the provider. For partner applications, you can select the provider name to view the seller profile.
There are a number of possible procurement options and additional statuses that can be found in the listing details header. For a description of the different procurement options, see ServiceNow Store procurement options.
Procurement options might be updated or replaced with status messages depending on what actions you take. For example, once you request a trial, the button with that option is replaced with a status message letting you know the trial has been requested. After the trial has been approved, the message will be replaced with an option to start the 30-day trial.
Application status messages in the ServiceNow Store are based only on the procurement status of an application. After an application is fully procured, a message that it's available for installation is displayed. Installation can be managed through the Application Manager. For more information, see Application Manager.
App details
The app details section includes the following information:
- Summary
- An overview of key information about the application, including the following:
- Rating
- Pricing
- Custom table count (the number of unallocated custom tables this application requires)
- Latest version
- Compatibility
- Description
- An overview of what the application can help you accomplish on your ServiceNow AI Platform instance.
- Key features
- A list of features and capabilities the application can add to your ServiceNow AI Platform instance.
- Ratings and reviews
- A summary of ratings on a five-star scale, where five stars is the best, and a list of user reviews. For more information about leaving reviews, see Reviewing apps.
- Links and documents
- Additional information made available by the provider. Links and documents might include product documentation, release notes, installation guides, case studies, and more.
- Licensing requirements
- A description of custom table requirements, AI usage, and subscription considerations for applications on the ServiceNow Store.
- Terms and conditions
- Downloadable ServiceNow Store terms of use and any terms and any other conditions applicable for the application.
- Contacts
- For partner applications, this shows contact information for the application provider. For applications built by ServiceNow, contact your account administrator or a sales agent.
Version details
The version details section includes the following information:
- Version summary
- Displays release date, custom table count, and platform release compatibility for the selected version. Select available platform release versions and application versions using the drop-down menus at the beginning of the version summary.
- Release notes
- Information about what's been added, removed, or fixed in the selected application version.
- Requirements
- Hardware and software requirements for the application.
- Dependencies
- Lists of application dependencies and plugin dependencies that are required for the application to function correctly. For more information about dependencies, see Evaluating version requirements and dependencies.