You can create a module to open a form with pre-populated template data.
Before you begin
Role required: admin
About this task
Child templates are only applied if the parent template is applied from a module.
Child templates are not applied by applying a template to a new form.
Procedure
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Point to the application menu, such as Self-Service, and select the edit application (pencil) icon.
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In the Modules related list, select New.
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Fill in the Title and Order fields as appropriate.
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In the Link Type field, select URL (from Arguments).
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In the Arguments field, enter <table_name>.do?sys_id=-1&sysparm_template=<template_name>
The <table_name> is the name of the table you selected for the table field, for example incident. The <template_name> is the name of the
template you want to use to pre-populate the form, for example Incident_call_type.
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Select Submit.
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Refresh the application navigator to view the new module.