---
sourceDocument: Xanadu ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-user-interface

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Approvals widget

# Approvals widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Users can approve or reject items directly within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

## Using the widget {#approvals-widget__section_ov4_mvq_gkb}

The Approvals widget displays data from the Approvals \[sysapproval_approver\] table. If the
user has been assigned to approve a request, the approval record is displayed in the widget.

You can enable e-signature for the approvals widget to require re-authentication for your
users. For more information on enabling e-signature, see [Enable e-signature for Service Portal](https://www.servicenow.com/docs/oGE5jEjTIdmofVTkZjgVJg#enable-esignature-sp "You can configure e-signature in Service Portal to require re-authentication from approving users.").

## Instance options {#approvals-widget__section_x4s_zm5_b1b}

Use the instance options to change the appearance of the approvals widget.  
{#approvals-widget__table_sff_jjt_nz__entry__2}

| Field | Description |
|-|-|
| Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
| Glyph | Add an icon to display beside the widget name. |
| Buttons stacked side by side | If this check box is selected, the Approve and Reject buttons appear horizontally beside each other. If this check box is cleared, the Approve and Reject buttons appear stacked vertically. |
| Max number of elements shown in the list | Limit the number of approvals users see on a page. The default number is 10. Only enter numbers greater than 0. |
| Who can view instances/who cannot view instances | Control who can or cannot view a widget instance with [user criteria](https://www.servicenow.com/docs/5lF3u1PYvQllzSa11KQYng "User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access to pages, widgets, widget instances, announcements, and search sources in a portal by creating and applying user criteria."). User criteria must be enabled for this option to appear. |
[Table 1. Approvals widget instance options]

{#approvals-widget__table_sff_jjt_nz}
**Related tasks**   

* [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/HJxxVRb43STfSwKwkTcI9g#t_ConfigureAPage "Create or edit a page and use layouts to organize the columns that house the widgets.")
* [Configure widget instances](https://www.servicenow.com/docs/_ZsWpeV1a5fqufBctXNjbw "Create unique instances of widgets by configuring the options for each instance.")
* [Clone a widget](https://www.servicenow.com/docs/76cLuA4TQ1KSQSxGucOcbQ "Take advantage of existing code by cloning and editing an existing widget.")