---
sourceDocument: Xanadu Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/security-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Manually submit files or URLs to Sandbox

# Manually submit files or URLs to Sandbox {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can manually submit a file or URL to a sandbox when certain incident criteria, such as category is phishing, are met.

## Before you begin

Role required: sn_si.analyst

## About this task

After reviewing the security incident and the file or URL, you can select the Submit to Sandbox option to perform a malware analysis.

## Procedure

1. Navigate to AllSecurity IncidentIncidentsShow All Incidents and open a security incident to which you want to submit a file or URL observable type record.
2. Click the Show IoC related link.
3. On the Observables tab, select a record or multiple records for which you want to perform malware or threat analysis and click Submit to Sandbox.  
4. When the File Submission filter appears, select your preferred sandbox configuration in Submission configuration, and click Submit to Sandbox.  
5. **Optional:** Select Additional runtime options if you want to provide further custom options.  
   {#submit-files-or-urls-to-sandbox__table_o55_bqy_ymb__entry__2}

   | Field | Description |
   |-|-|
   | Custom commandline | Regular application command line or a special operation. |
   | System date | System date in yyyy-MM-dd format. |
   | System time | System time in HH:mm format. |
   [ ]

   {#submit-files-or-urls-to-sandbox__table_o55_bqy_ymb}  
   After you initiate the submission, you can view the Work notes to see the status of your submission. For further information on the status of the submission or to analyze the results, view the Sandbox Submission Results.  
   Note:  
   In CrowdStrike Falcon X Sandbox, quick scan isn't supported for URLs. If the worknotes has too much information, you can use the Filter option to drill down to the required worknotes that is relevant to you.

## What to do next

When you submit the observables to the sandbox for malware analysis, [view the sandbox submission results](https://www.servicenow.com/docs/6YxS9FyHyST5N6vBq03Pfw "Results for all Sandbox submissions are shown in the Sandbox Submission Results tab for every security incident.") to take the next steps on potential threats.

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