---
sourceDocument: Xanadu Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/security-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Install Unified Security Exposure Management

# Install Unified Security Exposure Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Before you run the Unified Security Exposure Management application in your ServiceNow AI Platform instance, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and complete a few installation steps in Setup Assistant.

## Before you begin

Note:  
This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to [Activate a ServiceNow Store application](https://www.servicenow.com/docs/0MywJIMcl~fLN9sNG1RJww "After an application has been given entitlement, you must activate its dependencies plugin and activate the application. This process also applies to applications downloaded to sub-production instances.").

* Verify that you have the required ServiceNow roles assigned for your instance.
* The admin role is required for installation and assigning roles.

{#sem-install-and-configure__ul_sfr_ntk_h2c}  
Important:  
Unified Security Exposure Management (USEM) is a major architectural upgrade to Vulnerability Response applications. If you are currently using Vulnerability Response and upgrading to USEM for the first time, you must use the Migration assistant for Unified Security Exposure Management to ensure a successful upgrade.

For detailed information, refer [KB2556844](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2556844) and [Migrating from Vulnerability Response to Unified Security Exposure Management (USEM)](https://www.servicenow.com/docs/7M3RW18po38Sx~exqPxYXw "The Migration assistant for Unified Security Exposure Management is a centralized utility that guides and automates the migration from Vulnerability Response applications to Unified Security Exposure Management (USEM). USEM provides a unified foundation that consolidates data models, streamlines features, and enhances performance and scalability across all Security Exposure Management applications.") before proceeding.
Role required: admin

## Procedure

1. To get entitlement and download the Unified Security Exposure Management core application, navigate to the ServiceNow Store.
2. In the upper right of the page, click Log In.
3. In the dialog that is displayed, enter your Now Support credentials and click Login.
4. On the page that is displayed, if not selected, click the ServiceNow Products tab.
5. To view the associated applications that you are eligible for with the Unified Security Exposure Management application, on the product list page, click the Unified Security Exposure Management product.  
   The Eligible tab lists all the applications you are eligible for if you opt-in. For more information on an application, click a link.
6. To get the Unified Security Exposure Management application, click Opt-in.
7. To agree to the terms and conditions, at the prompt, select the check box and click Accept.  
   A message is displayed that indicates you have successfully opted-in for the application. With the ServiceNow Products tab selected and displayed, a green check mark replaces the plus sign to the right of the Unified Security Exposure Management application.After you have accepted the terms and conditions and managed entitlements for any of the applications on the ServiceNow Products tab, on the Products List page, you can click the plus sign (+) to get entitlement and opt-in for the other applications on this page with a single click.
8. Skip to step 10 to install the application on your ServiceNow AI Platform instance.
9. **Optional:** Alternatively, to manage your entitlement for the Unified Security Exposure Management application on other ServiceNow AI Platform instances, follow these steps.
   1. If the Manage Entitlement button is not displayed, click the Unified Security Exposure Management application on the Product List to display it.
   2. With the Eligible tab selected, click Manage Entitlement.
   3. In the Manage Entitlements for USEM dialog that is displayed, choose one.
   4. Click OK or Cancel to continue.  
      You are ready to activate plugins and install the application on your ServiceNow AI Platform instance(s).
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10. Log in to the ServiceNow AI Platform instance that you want to install the Unified Security Exposure Management application on.
11. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
12. From the applications listed, locate the Unified Security Exposure Management application, select a version from the choice list, and click Install.  
    The Application installation dialog is displayed. Any dependencies that will be installed are displayed.
13. **Optional:** If you want demo data, select the Load demo data check box and click Install.  
    Note:  
    If you do not select the Load demo data check box, demo data is not available to install from the Application Manager later. For information on how to install or reinstall demo data after the initial installation, see the [Workaround to install demo data if application is already installed \[KB0722909\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722909) article in the Now Support Knowledge Base.  
    This installation may take some time. A message is displayed in the Install dialog after the application is successfully installed.
14. Click Close.
15. After installation is successfully completed, navigate to WorkspacesSecurity Exposure Management.
16. Select Administration
17. Follow the instructions on the forms in each section.
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