Dashboards in the Vulnerability Manager Workspace

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Dashboards in the Vulnerability Manager Workspace

    The Vulnerability Manager Workspace in ServiceNow enables users to access and utilize dashboards in the Next Experience UI to monitor and analyze vulnerabilities across hosts, applications, containers, and configuration test results. Access is role-based, ensuring users view dashboards relevant to their responsibilities.

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    Access and Role-Based Default Dashboards

    • Access dashboards via Workspaces > Vulnerability Manager Workspace and select the Dashboards icon.
    • The default dashboard displayed depends on the user’s role, such as:
      • Unified Dashboard: For vulnerability admins and analysts with broad access.
      • Vulnerability PA Dashboard: For host vulnerability analysts and admins.
      • Application Overview: For application security managers.
      • Container Overview: For container vulnerability analysts and admins.

    Available Dashboards and Their Purposes

    • Vulnerability Management (PA): Tracks host vulnerability lifecycle from detection to remediation.
    • Vulnerability Approvals: Shows status of approval requests (approved, rejected, pending).
    • CISO Dashboard: Provides an overview of organizational security posture including vulnerabilities and incidents.
    • Container Vulnerability Management Overview: Monitors container-specific vulnerability metrics.
    • Application Vulnerability Management Dashboard: Tracks application vulnerabilities from detection to remediation.
    • Unified Vulnerability Response Dashboard: Aggregates data from multiple scanners and tools for a comprehensive vulnerability and risk view.
    • Vulnerability Response Health Dashboard: Displays overall health score of the Vulnerability Response application.

    Customization

    Users can create customized dashboards by selecting the More Options icon and choosing Create new dashboard, allowing tailored views aligned with specific operational needs.

    In the Vulnerability Manager Workspace, you can view the dashboards in the Next Experience UI and use these dashboards to track and analyze the vulnerabilities.

    Roles required:
    • sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin for host vulnerable items (VITs)
    • sn_vul.app_sec_manager for application vulnerable items (AVITs)
    • sn_vul_container.vulnerability_analyst or sn_vul_container.vulnerability_admin for container vulnerable items (CVITs)
    • sn_vulc.admin for configuration test results (TRs)

    Access the dashboards in the Vulnerability Manager Workspace by navigating to Workspaces > Vulnerability Manager Workspace and selecting the Dashboards icon. The default dashboard is displayed based on your role.

    The following table shows the default dashboard that is displayed for a specific role.

    Table 1. Default dashboard
    Default Dashboard Role
    Unified Dashboard sn_vul_cmn_vulnerability_admin or sn_vul_cmn_vulnerability_analyst
    Vulnerability PA Dashboard sn_vul_vulnerability_admin or sn_vul_vulnerability_analyst
    Application overview sn_vul_app_sec_manager
    Container overview sn_vul_container_vulnerability_admin or sn_vul_container_analyst
    You can view the following dashboards for the tasks that you want to perform by selecting them from the drop-down on the Dashboards page.
    Table 2. Dashboards in the Vulnerability Manager Workspace
    Dashboard Description
    Vulnerability Management (PA) Track the volume, performance, and progress of the host vulnerabilities from the initial analysis and detection to the containment or remediation. For more information, see Vulnerability Management (PA) dashboard.
    Vulnerability Approvals View the number of approval requests approved, rejected, and pending for you. For more information, see Using the default Vulnerability Response dashboards.
    CISO Dashboard Reveals the overall security posture of your organization, including the security vulnerability and incidents. For more information, see Vulnerability Management CISO dashboard.
    Container Vulnerability Management Overview Track the volume, performance, and progress of the container vulnerabilities from the initial analysis and detection to the containment or remediation. For more information, see Container Vulnerability Response dashboard.
    Application Vulnerability Management Dashboard Track the volume, performance, and progress of the application vulnerabilities from the initial analysis and detection to the containment or remediation. For more information, see Application Vulnerability Management (PA) dashboard
    Unified Vulnerability Response Dashboard Provides visibility from multiple vulnerability scanners and security tools to provide a comprehensive view of an organization's vulnerabilities and risks. For more information, see Analytics and reporting solutions for the Unified Vulnerability Response Dashboard.
    Vulnerability Response Health Dashboard Displays the overall health score of the Vulnerability Response application. For more information, see SecOps Vulnerability Response Health dashboard.

    The following image shows the Dashboards page in the Vulnerability Manager Workspace.

    Figure 1. Version 19.0 Dashboards in the Vulnerability Manager Workspace
    Version 19.0 Dashboards in the Vulnerability Manager workspace
    You can also create a customized dashboard by selecting the More Options icon More options and then selecting Create new dashboard.