---
sourceDocument: Xanadu Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/security-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Vulnerability Response

# Vulnerability Response {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The National Vulnerability Database (NVD) and other sources collect information about
known vulnerabilities. These vulnerabilities can include weaknesses in software, operating
systems that malware can exploit, and other attacks. The ServiceNow®
Vulnerability Response application aids
you in tracking, prioritizing, and resolving these vulnerabilities.

|-|-|-|
| [Explore Learn about the features of Vulnerability Response](https://www.servicenow.com/docs/n~ORsV5QXyRT~~S_MWEZzA "The ServiceNow Vulnerability Response application imports and automatically groups vulnerable items according to rules that permit you to remediate vulnerabilities quickly. Vulnerability data is pulled from external sources, such as the National Vulnerability Database (NVD) and third-party integrations, and processed with applications developed by ServiceNow.") | [Set up and Configure Install and set up your Vulnerability Response application](https://www.servicenow.com/docs/5agkmHi3GyhZy9GLYaSXrA "Use the steps illustrated in the following images to download the Vulnerability Response application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and configure it using the Setup Assistant.") | [Integrate Extend Vulnerability Response by integrating it with other applications](https://www.servicenow.com/docs/EC4mwvGxB~7CMvV7T1JxJQ "Vulnerability Response includes support for third-party integrations. Included in this section are some basic guidelines for developing your own integrations.") |
| [Use the Vulnerability Response Workspaces Learn how to monitor, manage, and remediate VITs in the Vulnerability Manager, IT Remediation and Vulnerability Assessment Workspaces.](https://www.servicenow.com/docs/GI~3DoWRv6inFbG38xM2Kg "Vulnerability Response Workspaces offer a consolidated view of the features that enables you to multi-task from within the same pane by boosting productivity and saving time.") | [Remediate Use the features of Vulnerability Response to remediate your vulnerabilities and protect your assets](https://www.servicenow.com/docs/nqzYL9aZmfdhRMUB1fpsiQ "Vulnerability Response remediation is a phased process consisting of verifying import completion, triaging new vulnerabilities, and monitoring progress to completion. Approached in this way, remediation becomes manageable, timely, and in many ways, automated.") | [Analytics \& Reporting Monitor remediation progress](https://www.servicenow.com/docs/DAU9aBNLOUU3P0mnvOdwNQ "Monitoring vulnerability remediation involves viewing trends, managing risk, and monitoring assignment groups. You can review high risk issues, assignment group workloads, deferrals and, reoccurring vulnerabilities. Vulnerability Response offers tools, reports, and procedures to make that process more productive and efficient.") |
| [Reference Get more details about Vulnerability Response release notes, components and reference information about fields, tables, and properties](https://www.servicenow.com/docs/VucBzofWgn65sJy6ahCC8g "The following topics provide you with links, reference information, troubleshooting, and knowledge articles, in addition to field data on the forms and records found in Vulnerability Response.") | [Upgrade Vulnerability Response to USEM Upgrade Vulnerability Response applications to Unified Security Exposure Management.](https://www.servicenow.com/docs/7M3RW18po38Sx~exqPxYXw "The Migration assistant for Unified Security Exposure Management is a centralized utility that guides and automates the migration from Vulnerability Response applications to Unified Security Exposure Management (USEM). USEM provides a unified foundation that consolidates data models, streamlines features, and enhances performance and scalability across all Security Exposure Management applications.") |   |
[Table 1. Vulnerability Response]

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## Troubleshoot and get help {#vuln-landing-page__section_gkp_mnh_zdc}

* [Security Operations Resource Library](https://www.servicenow.com/community/secops-articles/security-operations-resource-library/ta-p/3120885)
* [Security Operations community](https://www.servicenow.com/community/secops/ct-p/security-operations)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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