---
sourceDocument: Xanadu Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/service-management-for-the-enterprise

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Find an asset or CI

# Find an asset or CI {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

All users in your organization, regardless of their role, can search for assets and
CIs. The results are ordered by current level or floor, current campus, and other campuses.

## Before you begin

Role required: none

## About this task

## Procedure

1. Perform one of the following options.

   | Type of user | Action |
   | User | Navigate to Self-ServiceFloor Pan. |
   | Facility role | Navigate to FacilitiesWorkbench. |
   |-|-|

   {#t_FindAssetorCI__choicetable_WorkbenchAccess}
2. Select Asset/CI in the search criteria box.
3. To help narrow your search results, you can select the campus, building, and floor number for your search.  
   Note:  
   The facilities administrator configures the number of search results returned. See [Facilities visualization workbench configuration](https://www.servicenow.com/docs/kAilhT57Vkgbv~g0VzsXkA "Space administrators configure properties on the workbench. In the application navigator, Facilities > Workbench Configuration contains the configuration settings divided into sections.").
4. On the Spaces tab, enter the asset or CI in the search field.
5. Press the Enter key to submit your search criteria.  
   Search results are returned in the following order:
   * Current Level
   * Other in Campus
   * Other Campuses
   {#t_FindAssetorCI__ul_njs_gvw_mt}
6. Perform one of the following options.

   | Result | Action |
   | To see the asset or CI details | Click the link for the asset or CI. The details for that asset or CI open in a separate form. |
   | To see the location of the asset or CI on the floor plan | Click the pin ![pin icon]() icon, beside the link for the asset or CI. |
   |-|-|

   {#t_FindAssetorCI__choicetable_dm3_syy_nt}
{#t_FindAssetorCI__steps_wsl_vz2_bv}

*[\>]: and then