---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Setting up cloud user

# Setting up cloud user {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set the credentials for the cloud user to be able to generate and run tests. This is
a one time setup after the admin user installs the application.

## Before you begin

Role required: admin  
Note:  
The cloud runner works as expected, even if you have [Multi-factor authentication (MFA)](https://www.servicenow.com/docs/access?context=explore-mfa&version=xanadu&pubname=xanadu-platform-security&ft:locale=en-US) set up for your cloud user.

## Procedure

1. Navigate to AllAutomated Test Framework (ATF)AdministrationSelect Cloud User.  
   Note:  
   The Select Cloud User module is visible only to the admins. Even an ATF test admin can't access the Select Cloud User module.
2. Select an admin user from the list.  
   Note:  
   Even if you are an admin, it is recommended to select a dedicated admin user.
3. Click Submit.  
   If the admin user is selected successfully, the following message shows
   up:

   If the selected user is not an admin, an error message shows up. The
   following message is an example of one of the possible error messages. The
   error messages vary depending on the reason of the error.  
   The selection of a cloud user can fail for the following reasons:
   * User wasn't found
   * User is inactive
   * User is locked out
   * User needs a password reset
   * User doesn't have an admin role
   * User has read-only access
   * User has web services only access
   {#atf-tg-cr-cloud-user-selection__ul_rkm_kch_s1c}  
   Note:  
   Selecting an admin user might take some time because it tries spinning a cloud browser and then log in to the selected user.

*[\>]: and then