Document life cycle

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The document life-cycle value pairs represent the overall life cycle of document assets (contracts) and CIs (business process) as related to their products.

    Life-cycle values for documents

    A life-cycle value pair is the combination life cycle stage and life cycle stage status values for a CI, asset, or IBI over the life cycle of a product instance. For example, a document CI in the Operational stage might change status over time from In Use to Published to Pending Retirement. A different document CI in the Operational stage might go from the In Use status directly to Pending Retirement status without ever having been in the Published status.


    Document life-cycle process: pipeline, operational, and end of life.
    The life-cycle value pairs for documents are visible only in tables related to documents in Contract Management and the CMDB.
    Note:
    The [life_cycle_control] table uses the type of CI (hardware, document, logical and so on) to determine which life cycle stage status values are available for each life cycle stage.

    For additional information on how you can benefit from implementing life-cycle value pairs for CMDB entities, see the 'Map existing status values to CSDM life-cycle value pairs' section in the 'Foundation domain' topic.

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