Useful related lists in CI forms

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • By default, the forms that display manageable configuration items (CI) - computers, printers, network gear, uninterruptible power supplies (UPS), and power distribution units (PDU) - provide a number of related lists for the form.

    The following related lists are common to all forms for manageable CIs.
    • Network Adapters - Displays all the NICs installed on a CI.
    • CI IPs - Displays all the IP addresses on this CI:
      • Computers (workstations, laptops using various macOS and Windows operating systems)
      • Windows servers
      • Linux servers
      • AIX servers
      • Solaris servers
      • Devices discovered through SNMP.
    • DNS Names for CIs - Displays all the DNS names on a CI.
    The IP version information appears in all IP address related lists and forms.
    Note:
    Since all paths here click into the IP Address to DNS Names list that associates an IP address with a DNS name, this part of the common flow was not added to the tree structure.

    Discovery source

    A table called Source [sys_object_source] stores information identifying the source of a discovery (by ServiceNow Discovery or another product), the ID of that source, and the date/time of the last scan. To view this information, configure a CI form and add the Sources related list.

    This table is populated automatically when the Discovery plugin is enabled.