---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Paste content without formatting into the knowledge article

# Paste content without formatting into the knowledge article {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Paste content into the body of a knowledge article without copying the content
formatting.

## Before you begin

Open the knowledge article in which you want to use the HTML editor.

## About this task

You can also use the HTML editor when creating or editing a knowledge article using the Knowledge Management application in the ServiceNow AI Platform interface or in Agent Workspace. To create or edit a knowledge article in the ServiceNow AI Platform interface, see [Create a knowledge article](https://www.servicenow.com/docs/Mg8my61xcpFqHkhZX6KBQw "Knowledge contributors can create and edit knowledge articles within a knowledge base to share information across your organization.") or [Edit a knowledge article](https://www.servicenow.com/docs/dgKvMpRF7t3hQeHsPOChFg "Edit knowledge articles within a knowledge base to update information shared across your organization."). To create or edit a knowledge article in Agent Workspace, see Create a knowledge article in Agent Workspace or Edit a knowledge article in Agent Workspace.

## Procedure

1. Copy your text from a content source.
2. Click the paste as text icon (![Paste as text icon]()) on the HTML toolbar.
3. In the Article body section, place your cursor at the point where you want to paste the content, right-click, and select Paste from the context menu.
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