Translate knowledge blocks within an article

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • If a selected article indicates that a knowledge block is missing a translation, you must translate the knowledge block before you can translate the article.

    Before you begin

    Role required: translator

    Procedure

    1. Navigate to All > Knowledge > Translation Management > My Assigned Tasks.
    2. In the Knowledge Translation Task page, select a translation task and click Translate.
      A message stating that the knowledge article contains one or more knowledge blocks that have missing translations is displayed.
    3. Click on the link in the message to view the list of blocks that require translation.
    4. Click the block that requires translation and click Translate.
      The newly translated blocks appears in the Translated Block Versions related list.