---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Translation management

# Translation management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Knowledge articles are authored and published in many languages and translating these
articles to languages other than the language they are authored in requires creating translation
tasks. Translation management enables you to manage these translation tasks.  
The translation management feature enables the following translation activities:

* Translate published knowledge articles that are missing translations manually or use the machine translation option to automatically translate them.
* Create translation tasks automatically for specified languages.
* Configure assignment rules and auto-assigned tasks for a language, knowledge base, or category to a translator or a group of translators.
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For information about activating translation management, see [Activate translation management](https://www.servicenow.com/docs/RkpLI6KFA25NtOA9AoxYXg "You can activate the Knowledge Management Advanced (com.snc.knowledge_advanced) and I18N:Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2) plugins for translation management if you have the admin role.").  
Enabling the glide.knowman.translation.enable_translation_task property adds the following menu options to the Translation Management submenu under the Knowledge menu:

* All Open Tasks
* My Assigned Tasks
* Translator Mapping
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You can choose a default language when you log in to an instance. The available languages are
based on the internationalization language plugins you have installed.
**Related concepts**   

* [I18N - Knowledge internationalization](https://www.servicenow.com/docs/rRTdmqRtxOKwq9rjcHmtsQ "The optional knowledge internationalization features enable knowledge users to view articles in multiple languages.")
* [Activate the knowledge management internationalization plugin](https://www.servicenow.com/docs/0304Ky9jhtikhw~EYd5EdA "To enable translation of knowledge articles, you must activate multiple plugins.")  
**Related tasks**   

* [Translate a knowledge article from a translation task](https://www.servicenow.com/docs/MP8ovb_wVKiOmzacYcYmTw "Start translating articles once they are published and assigned to you for translation.")