Manually start, stop, and restart a MID Server

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • If you did not start the MID Server at the end of the installation procedure, you can manually start the MID Server.

    Before you begin

    Role required: MID Server Service account user or a Windows Admin account

    This procedure is only for users who install the MID Server using the ZIP file. The Windows MID Server installer completes the installation automatically.

    Procedure

    1. Open the agent directory in the directory you created for the MID Server installation files.
      For example, the path might be C:\ServiceNow\MID Server1\agent.
    2. Start the MID Server by executing the start.bat file.
    3. To stop the MID Server, execute the stop.bat file.
    4. To restart a stopped MID Server, either:
      • If the MID Server is stopped, execute the start.bat file.
      • If the MID Server is running, execute the restart.bat file.