Key differences between on-call scheduling with NotifyNow and with Notify
There are key differences between on-call scheduling with NotifyNow and on-call scheduling with Notify.
Tracking responses to questions
The On call:Assign by Acknowledgement workflow no longer uses the Notify Question tables to track assignment responses. When you install On-Call Scheduling with Notify, the message_number column is added to the Notify Messages [notify_messages] table to track responses to on-call assignment requests. This column indicates if the contacted user accepted or rejected the assignment.