Add participants to a conference call

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Add a participant to a conference call using Notify.

    Before you begin

    Role required: notify_view, notify_admin, major_incident_manager, or communication_manager

    About this task

    You can add the following participants:

    • Users who have been assigned specific responsibilities
    • Required ad-hoc user contacts
    • Other involved parties who are not recorded as users, such as third-party contacts

    Procedure

    1. Navigate to All > Notify > Conference Calls.
    2. Open the conference call that you want to add a participant to.
    3. Click the Add Participant related link.
    4. In the dialog box that appears, select the participants you want to add to the conference.
      You can add a single participant, a group of participants, or a phone number.

      Add participant to conference call

    5. You can send a message for the participant who you want to add in the Include a brief message for participants field.
    6. Click Add Participant.
      The selected user, group, or phone number is added to the selected conference call.