View request status

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • View the status of a request to see its progress, and determine when it may be fulfilled.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Self-Service > Requested Items.
    2. Click your order number to view details.
    3. View the order's progress in the Stage field.
      Requested Item form
    4. Check the Backordered field, and if the item is backordered, review comments for information about its return to stock.