---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure all catalog items or record producers to create a universal request

# Configure all catalog items or record producers to create a universal request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Reduce the implementation time by configuring all catalog items or all record
producers at a time for universal request creation.

## Before you begin

Role required: admin

## About this task

For catalog items, RITM should be registered as a service in Universal Request.

For record producers, the target table should be registered as a service in Universal
Request.

For information about service configurations, see [Service Configuration
form](https://www.servicenow.com/docs/access?context=ur-service-config-form&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

## Procedure

1. Navigate to sys_properties.list.
2. Click New.
3. To configure all catalog items to create a universal request:
   1. On the form, fill in the fields.  
      {#configure-all-cat-items-ur__table_bhc_r2d_jpb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Unique identifier of the property. Specifysn_uni_req.enable_ur_all_cat_items. |
      | Type | Type of the property. Specify boolean. |
      | Value | Option to specify if all catalog items can be configured at a time to create a universal request. Possible values are true or false. |
      [Table 1. System Property form]

      {#configure-all-cat-items-ur__table_bhc_r2d_jpb}
   2. Click Submit.
   {#configure-all-cat-items-ur__substeps_ygn_1z4_jpb}
4. To configure all record producers to create a universal request:
   1. On the form, fill in the fields.  
      {#configure-all-cat-items-ur__table_jdl_cz4_jpb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Unique identifier of the property. Specifysn_uni_req.enable_ur_all_rec_prod_items. |
      | Type | Type of the property. Specify boolean. |
      | Value | Option to specify if all record producers can be configured at a time to create a universal request. Possible values are true or false. |
      [Table 2. System Property form]

      {#configure-all-cat-items-ur__table_jdl_cz4_jpb}
   2. Click Submit.
   {#configure-all-cat-items-ur__substeps_idl_cz4_jpb}