---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure Service Catalog preview screens

# Configure Service Catalog preview
screens {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

You can configure shopping cart preview screens for the one-step and two-step carts,
for the wish list, and for the Classic Mobile app.

## Configure the wish list screen {#ariaid-title2}

Using Service Catalog,
customize the cart preview screen for wish list items.

### Before you begin

Role required: admin, catalog_admin

### About this task

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Cart Preview Screen (Wish List) record.
3. You can add/remove components, columns, buttons, and rename labels.  
   For more information, see [Configure cart layout](https://www.servicenow.com/docs/CbibTEA_J3Abgm7fITtrqg#t_ConfigureCartLayout "Configure cart layout records to define functionality for widgets or screens in the shopping cart.").
4. Click Update.  
   Figure 1. Cart preview screen for wish list items

## Configure Classic Mobile shopping cart screen {#ariaid-title3}

Using Service Catalog,
customize the shopping cart screen that is displayed on mobile devices.

### Before you begin

Important:  
Mobile Classic Is Deprecated!

The App Has Been Removed From The Stores And Can No Longer Be Activated. We Are Not Offering Enhancements, Bug Fixes, Or Support For The App. See ServiceNow Classic Mobile App Deprecation Effective September 15, 2022.

Role required: admin, catalog_admin

### About this task

The shopping cart on Classic Mobile devices always uses a two-step checkout process. You
cannot modify widget macros or button labels on Classic Mobile devices.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Cart Preview Screen (Classic Mobile) record.
3. You can add/remove components and buttons.
4. Click Update.  
   Figure 2. Shopping cart screen on Classic Mobile

## Configure a one-step shopping cart screen {#ariaid-title4}

Using Service Catalog,
customize the shopping cart display screen for a one-step checkout process.

### Before you begin

Role required: admin, catalog_admin

### About this task

One-step checkout is the default checkout process for catalog items.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Cart Preview Screen record.
3. You can add/remove components, columns, buttons, and rename title and button labels.  
   See [Configure cart layout](https://www.servicenow.com/docs/CbibTEA_J3Abgm7fITtrqg#t_ConfigureCartLayout "Configure cart layout records to define functionality for widgets or screens in the shopping cart.").
4. Click Update.  
   Figure 3. Shopping cart screen displayed for default one-step checkout process

## Configure a two-step shopping cart screen {#ariaid-title5}

Using Service Catalog,
customize the shopping cart display screen for a two-step checkout process.

### Before you begin

Role required: admin, catalog_admin

### About this task

Changes made to the two-step record are visible only if the [two-step checkout process is enabled](https://www.servicenow.com/docs/2bzlj3hsgeoxZaWNdi2Zkg#t_EnableTheTwoStepCheckoutProcess "You can enable the two-step checkout to specify a recipient, delivery address, and special instructions for an order.") in properties. By default, catalog items use a one-step checkout
process.

### Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Cart Layouts.
2. Open the Cart Preview Screen (Two Step) record.
3. You can add/remove components, columns, buttons, and rename title and button labels.  
   For more information, see [Configure cart layout](https://www.servicenow.com/docs/CbibTEA_J3Abgm7fITtrqg#t_ConfigureCartLayout "Configure cart layout records to define functionality for widgets or screens in the shopping cart.").

   In the Components tab, both Shipping Location and Shipping Address are not supported
   simultaneously. Deselect the selected component to select the other component.

   If you enable Shipping Address in the Components tab, the editable Shipping address field is displayed in the cart preview screen. If you enable Shipping Location in the Components tab, the editable Shipping location field and a read-only Shipping address field are displayed in the cart preview screen.
4. Click Update.  
   Figure 4. Shopping cart preview screen for a two-step checkout process when shipping address in enabled Figure 5. Shopping cart preview screen for a two-step checkout process when shipping location in enabled

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