Catalog Wizard form

Release version: Xanadu

Updated August 1, 2024

2 minutes to read

Summarize

Summarized using AI

Summary of Catalog Wizard form

The Catalog Wizard form in ServiceNow enables the configuration of steps, sections, variables, and questions within Service Catalog wizards. This structured approach helps catalog item creators build and customize catalog items efficiently, ensuring a seamless ordering process for end users.

Show full answer Show less

Catalog Wizard Step

This defines each step in the wizard and includes fields such as:

Name: Unique identifier for the step.
Wizard: The wizard to which the step belongs.
Hide on template: Option to hide the step in catalog item templates.
Custom step: Enables creation of custom steps using Next Experience UI Framework components.
Short description: Brief explanation of the step's purpose.
Feedback / Template feedback: Options to associate feedback records or text with the step.
Order: Defines the sequence of the step within the Catalog Builder.

Custom steps are enhanced by reusable UI components called macroponents, which allow building tailored experiences.

Catalog Wizard Section

Sections organize content within a step, with key fields including:

Name: Unique section name.
Style: Display style of the section.
Order: Position of the section within the step.
Wizard step: The step the section is associated with.
Short description: Brief detail about the section.
Width: Width allocation of the section in the builder.

Variable

Variables represent the questions or inputs within sections, critical for capturing user data. Key attributes include:

Map to field: Connects the variable to a field on the Catalog Item or Record Producer tables.
Type: Defines the variable input type (e.g., IP Address, Email, Text).
Catalog item: Associates the variable with a specific catalog item.
Active, Mandatory, Hidden, Read-only: Control variable availability and behavior during ordering.
Question: The prompt shown to catalog item creators.
Name: Identifier for the variable.
Tooltip: Provides additional context or instructions.
Example Text: Placeholder hint for certain variable types.

Catalog Wizard Question

Questions link variables to sections and control their presentation order and grouping, with fields such as:

Wizard section: The section the question belongs to.
Map to set: Option to associate the question with a question set for grouped inputs.
Order: Sequence of the question within the section.
Question: Associates a new or existing variable to the question.
Set: Defines the question set if mapping to a set is enabled.

This structure allows for flexible and organized questionnaire design within catalog item wizards.

Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.

Table 1. Catalog Wizard Step
Field	Description
Name	Unique name of the step.
Wizard	Wizard for which you are creating the step.
Hide on template	Option to hide the step in the catalog item template.
Custom step	Option to configure the step as a custom step.
Short description	Brief description of the step.
Feedback	Option to associate a feedback record with the step in the catalog item builder wizard or record producer builder wizard.
Template feedback	Option to associate a feedback text with a step in the catalog item template.
Order	Order where the step is placed in Catalog Builder.
Macroponent	Reusable seismic building blocks in the Next Experience UI Framework that can be used to create a custom step. This field appears only when the Custom step check box is selected. For more information, see https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/ui-framework/getting-started/introduction

Table 2. Catalog Wizard Section
Field	Description
Name	Unique name of the section.
Style	Display style of the section.
Order	Order in which the section appears inside a step.
Wizard step	Step with which the section is associated.
Short description	Brief description of the section.
Width	Width of the section in Catalog Builder.

Table 3. Variable
Field	Description
Map to field	Maps the question to a specific field on the Catalog Item (sc_cat_item) table or Record Producer (sc_cat_item_producer) table.
Type	The variable type that you want to create.
Catalog item	Catalog item associated with the question.
Active	Option to make the variable available for use.
Mandatory	Option to make the variable mandatory as part of the ordering process.
Hidden	Option to hide the variable.
Read-only	Option to make the variable read only or editable.
Question	Question to ask catalog item creators in Catalog Builder.
Name	Name to identify the question.
Tooltip	Tooltip text to display when catalog item creators point to the variable in Catalog Builder. You can enter a brief note to describe the purpose of the question.
Example Text	Hint that is displayed in the Question field before a catalog item creator enters a value. Applicable for the following variables: IP Address Email URL Single Line Text Wide Single Line Text Multi Line Text Date Date/Time

Table 4. Catalog Wizard Question
Field	Description
Wizard section	Section with which the question must be associated with.
Map to set	Option to map the question to a question set. The Set field is enabled only when this option is selected.
Order	Order in which the question must appear inside a section.
Question	Option to associate a question to the section. Note: You can create a new variable to associate to a question or select an existing one. For information on creating a new variable, see Add a step, section, or question to a catalog item wizard.
Set	Option to associate a question set to the section if you have selected the Map to set option.

For information about adding a step, section, or question to a catalog item wizard, see Add a step, section, or question to a catalog item wizard.