---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create or edit a catalog item

# Create or edit a catalog item {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define individual catalog items using Service Catalog. You can create,
edit, and copy catalog items.

## Before you begin

Role required: admin{#t_DefineACatalogItem__p_etg_nfg_h1c}

## Procedure

1. Navigate to AllService CatalogCatalog DefinitionMaintain Items.
2. Click New.
3. On the Catalog Item form, fill in the fields.  
   For more information about the fields and their descriptions on the Catalog Item form, see [Catalog Item form](https://www.servicenow.com/docs/t3ZgGNiAkkQGSRvlaxcTVg "Description of the fields on the Catalog Item form.").{#t_DefineACatalogItem__p_gtg_nfg_h1c}
4. Click Submit.
{#t_DefineACatalogItem__steps_ftg_nfg_h1c}

## What to do next

* Assign the item to additional catalogs and categories, if required.
* Define [variables](https://www.servicenow.com/docs/dH2NF0YbNyLmWNexqOfPkw "Service catalog variables capture and pass on information about choices a customer makes when ordering a catalog item. Variables help define the structure of a catalog item form that is displayed to the customer.") for the item, if applicable.
* To add attachments such as information and instruction documentation to the catalog item, see [Add an attachment](https://www.servicenow.com/docs/access?context=t_AddingAnAttachment&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US).
{#t_DefineACatalogItem__ul_w53_mw4_w1b}  
Read related topics:

* [Create a service catalog variable](https://www.servicenow.com/docs/wzhDrFZKkt6rB9Nd2RIPfQ "Create service catalogs variables to gather information from users ordering a catalog item, for example, to ask users which options they want for the item.")
* [Apply user criteria to items](https://www.servicenow.com/docs/rvkeQvClrFs1kBOViLKGPg#t_ApplyUserCriteriaToItems "Apply user criteria to an item to define which users can and cannot access that item.")
* [Set a recurring price](https://www.servicenow.com/docs/edH8yTElWQ_S6ux_WQC5ww "A catalog item can have a recurring price in addition to an initial price.")
{#t_DefineACatalogItem__ul_u3k_1kb_ccc}

## Edit a catalog item {#ariaid-title2}

Catalog administrators can edit an item from the service catalog listing. Catalog
managers and catalog editors can also edit an item if they are assigned to the item.

### Before you begin

Role required: admin

### About this task

To edit a catalog item from the service catalog listing:

### Procedure

Right-click the header and select one of the following options:  
* Configure Variables: Add or remove variables from an item.
* New Variable: Create a new variable for the item.
* Configure Item: Edit the item definition.
* Configure Client Scripts: Edit the catalog client scripts for the item.
* Configure UI Policies: Edit the catalog UI policies for the item.
{#t_EditAnItemFromTheServiceCatalog__ul_ywh_ynq_bq}

## Copy a catalog item {#ariaid-title3}

Copy an item to create a full duplicate of the item, including the item details,
attachments, variables, client scripts, and approvals.

### Before you begin

Role required: admin

### About this task

Copying can be more useful than using the Insert function because the function only
copies the item details.

### Procedure

1. Open a catalog item form.
2. Use the Copy button to create a new copy of a catalog item, named Copy of \[item name\].  
   Note:  
   * If you copy an active catalog item, the copy is also active. Consider deactivating the copy by clearing the Active check box until your changes are complete.
   * When you specify a table in the Relationship tables which should be part of the Copy Item Action. Table names should be comma separated property in the Service CatalogCatalog AdministrationProperties page, the table records that have a reference to a catalog item are also copied. It is applicable only when you copy the catalog item using the Copy UI action. Table names should be comma-separated without any spaces.
   {#t_CopyACatalogItem__ul_cjq_5tf_mz}
{#t_CopyACatalogItem__steps_vny_t5w_bq}

*[\>]: and then