---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

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workflow :

    - Platform


---

# Configuring air gap connections

# Configuring air gap connections for Service Graph Connector for SolarWinds {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 24, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Air gap connections for the Service Graph Connector for SolarWinds enable safe and controlled data transfer without compromising security.​

An air gap is a security measure that involves isolating a computer or network and preventing it from establishing an external connection. Air-gapped networks keep critical systems secure by isolating them from external
connections to protect the systems from cyber threats. Air gap connections for the Service Graph Connector for SolarWinds facilitate controlled data exchange between the air-gapped networks and external systems while maintaining the integrity of the air-gapped environment.

Air gap connections are available from version 2.5.0 of the Service Graph Connector for SolarWinds. You can add either regular data sources or air gap data sources during the guided setup. To access the guided setup, see [Configure Service Graph Connector for SolarWinds](https://www.servicenow.com/docs/850HV7mOo2DAaNlbW3uVRg "Set up authentication credentials and scheduled jobs to import SolarWinds data into your CMDB.").

Perform the following sequence of tasks to configure the air gap solution before you add air gap data sources during the guided setup:

1. [Configure air gap solution for Service Graph Connector for SolarWinds in a high-secure server](https://www.servicenow.com/docs/JsFp8Q~sXldHTL_2t~tuHA "Configure the air gap solution for the Service Graph Connector for SolarWinds in your high-secure server.")
2. [Configure air gap solution for Service Graph Connector for SolarWinds in a low-secure server](https://www.servicenow.com/docs/cGzO4noDvWFGdV3d63uBRQ "Configure the air gap solution for the Service Graph Connector for SolarWinds in your low-secure server after you finish the configuration in your high-secure server.")
3. [Configure air gap solution for Service Graph Connector for SolarWinds in a ServiceNow instance](https://www.servicenow.com/docs/_X3b~a7o6xxUA4MVsjZ_8A "Configure the air gap solution for the Service Graph Connector for SolarWinds in your ServiceNow instance after you finish the configuration in your high-secure and low-secure servers.")
4. [Perform a test data load for the air gap solution for Service Graph Connector for SolarWinds](https://www.servicenow.com/docs/Q9mtKhuCMmSsIhlTmANsxQ "After you configure the air gap solution for the Service Graph Connector for SolarWinds, test whether the SolarWinds endpoint is accessible from the high-secure server.")
5. [Perform a full data load for the air gap solution for Service Graph Connector for SolarWinds](https://www.servicenow.com/docs/hPwbNwwrY8ZcjvOmpS0uDQ "After you verify that the test data load for the air gap solution for the Service Graph Connector for SolarWinds is successful, you can perform a full data load.")
{#airgap-solarwinds__ol_opj_3j5_42c}