CMDB classes targeted in Service Graph Connector for Observability - Datadog

  • Release version: Xanadu
  • Updated June 17, 2025
  • 2 minutes to read
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    Summary of CMDB classes targeted in Service Graph Connector for Observability - Datadog

    The Service Graph Connector for Observability - Datadog facilitates automatic data integration from Datadog into ServiceNow's CMDB. This process involves populating various CMDB classes with relevant attributes and establishing relationships between them.

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    Key Features

    • Cloud DataBase [cmdbciclouddatabase]: Attributes populated include Object ID, Fully Qualified Domain Name, Name, Type, and Version.
    • Cloud Load Balancer [cmdbcicloudloadbalancer]: Attributes populated include Object ID and Name.
    • Cloud Service Account [cmdbcicloudserviceaccount]: Attributes populated include Account Id, Name, Object ID, Datacenter Type, and IP Address.
    • IP Address [cmdbciipaddress]: Attributes populated include IP Address, Nic, and Name.
    • Key Value [cmdbkeyvalue]: Attributes populated include Key and Value.
    • Logical Datacenter [cmdbcilogicaldatacenter]: Attributes populated include Name, Object ID, and Region.
    • Network Adapter [cmdbcinetworkadapter]: Attributes populated include Configuration Item, MAC Address, and Name.
    • Server [cmdbciserver]: Attributes populated include Class, CPU details, Disk Space, DNS Domain, FQDN, Name, Operating System, and RAM.

    Key Outcomes

    The integration allows ServiceNow customers to maintain accurate and comprehensive records of their cloud infrastructure, which enhances visibility, improves operational efficiency, and supports effective management of IT resources. The established relationships between various classes enable better tracking and management of dependencies across the cloud environment.

    When you complete setting up the connection, the data is automatically pulled from Datadog. The data is saved in target tables.

    Cloud DataBase [cmdb_ci_cloud_database]

    The following attributes in the Cloud DataBase [cmdb_ci_cloud_database] table are populated by collected data:
    Attribute label Attribute name
    Object ID object_id
    Fully qualified domain name fqdn
    Name name
    Type type
    Version version
    Table 1. Relationships created for Cloud DataBase
    Parent class Relationship type Child class
    Cloud DataBase [cmdb_ci_cloud_database] Hosted on::Hosts Logical Datacenter [cmdb_ci_logical_datacenter]
    Cloud DataBase [cmdb_ci_cloud_database] Reference Key Value [cmdb_key_value]

    Cloud Load Balancer [cmdb_ci_cloud_load_balancer]

    The following attributes in the Cloud Load Balancer [cmdb_ci_cloud_load_balancer] table are populated by collected data:
    Attribute label Attribute name
    Name name
    Object ID object_id
    Table 2. Relationships created for Cloud Load Balancer
    Parent class Relationship type Child class
    Cloud Load Balancer [cmdb_ci_cloud_load_balancer] Hosted on::Hosts Logical Datacenter [cmdb_ci_logical_datacenter]
    Cloud Load Balancer [cmdb_ci_cloud_load_balancer] Reference Key Value [cmdb_key_value]

    Cloud Service Account [cmdb_ci_cloud_service_account]

    The following attributes in the Cloud Service Account [cmdb_ci_cloud_service_account] table are populated by collected data:
    Attribute label Attribute name
    Account Id account_id
    Name name
    Object ID object_id
    Datacenter Type datacenter_type

    IP Address [cmdb_ci_ip_address]

    The following attributes in the IP Address [cmdb_ci_ip_address] table are populated by collected data:
    Attribute label Attribute name
    IP Address ip_address
    Nic nic
    Name name
    Table 3. Relationship created for IP Address
    Parent class Relationship type Child class
    IP Address [cmdb_ci_ip_address] Reference Network Adapter [cmdb_ci_network_adapter]

    Key Value [cmdb_key_value]

    The following attributes in the Key Value [cmdb_key_value] table are populated by collected data:
    Attribute label Attribute name
    Key key
    Value value

    Logical Datacenter [cmdb_ci_logical_datacenter]

    The following attributes in the Logical Datacenter [cmdb_ci_logical_datacenter] table are populated by collected data:
    Attribute label Attribute name
    Name name
    Object ID object_id
    Region region
    Table 4. Relationship created for Logical Datacenter
    Parent class Relationship type Child class
    Logical Datacenter [cmdb_ci_logical_datacenter] Hosted on::Hosts Cloud Service Account [cmdb_ci_cloud_service_account]

    Network Adapter [cmdb_ci_network_adapter]

    The following attributes in the Network Adapter [cmdb_ci_network_adapter] table are populated by collected data:
    Attribute label Attribute name
    Configuration Item cmdb_ci
    MAC Address mac_address
    Name name
    Table 5. Relationship created for Network Adapter
    Parent class Relationship type Child class
    Network Adapter [cmdb_ci_network_adapter] Reference Server [cmdb_ci_server]

    Server [cmdb_ci_server]

    The following attributes in the Server [cmdb_ci_server] table are populated by collected data:
    Attribute label Attribute name
    Class sys_class_name
    CPU core thread cpu_core_thread
    CPU count cpu_count
    CPU speed (MHz) cpu_speed
    CPU type cpu_type
    Disk space (GB) disk_space
    DNS Domain dns_domain
    Fully qualified domain name fqdn
    Name name
    Operating System os
    RAM (MB) ram
    Table 6. Relationships created for Server
    Parent class Relationship type Child class
    Server [cmdb_ci_server] Owns::Owned by Network Adapter [cmdb_ci_network_adapter]
    Server [cmdb_ci_server] Owns::Owned by IP Address [cmdb_ci_ip_address]
    Server [cmdb_ci_server] Reference Key Value [cmdb_key_value]