---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/source-to-pay-operations

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ft:locale :

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ft:publication_title :

    - Xanadu Finance and Supply Chain

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---

# Verifying delivery addresses in playbook

# Verifying delivery addresses in playbook {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Procurement specialists can verify delivery addresses and notify shoppers through email for delivery address-related updates using playbook.

As a procurement specialist or an agent, you can check and approve delivery addresses provided by shoppers. With playbook, you can visualize the end-to-end address verification process in a task-oriented format. First, you manually
verify the address provided by the shopper against the supplier company's addresses available in the delivery locations table. If the shopper's address is invalid or missing, you can request that the shopper provide the correct address
through an email. The shopper then updates the address details in the purchase order line. For more information about editing a purchase line, see [Edit a purchase order line](https://www.servicenow.com/docs/QdvczAT8i2ZipNVycgYmsg "You can edit and revise the quantity of the product, budget, or delivery location of a purchase order line in a purchase order based on your requirements.").

The activity stream, which tracks the interactions between a shopper and an agent, notifies you when the shopper updates the address in the purchase order line.
* **[Review delivery address in playbook](https://www.servicenow.com/docs/S97SED5cDIofbF7uQ4JRzw)**   
  Verify a delivery address presented through the playbook by evaluating the address against supplier addresses and indicating whether it's valid.

**Related concepts**   

* [Fulfilling request for copy of contract in playbook](https://www.servicenow.com/docs/Db1vIfgSeIJ7Q6KykvRy6A "Reduce manual effort by providing your procurement specialist with a playbook for attaching the contract from and sending it as an email to the employee who requested for it.")
* [Routing NDAs to suppliers](https://www.servicenow.com/docs/kR5K1B2qN6~j7DxR35TGGw "Reduce manual effort by providing your procurement specialist with a single place to perform all the necessary actions when creating and routing Non-Disclosure Agreements (NDAs) to suppliers and third parties.")
* [Reviewing and updating general ledger details in playbook](https://www.servicenow.com/docs/PE1jdaMPl1pq0Narkd8ewQ "As a fulfiller working in the procurement team, you can review and update missing General Ledger (GL) account details using playbook.")
* [Sourcing intake guided experience with playbooks](https://www.servicenow.com/docs/bgeMlJ8qLsXSZ9JEvagAMg "As sourcing managers, you can use the sourcing intake and negotiation setup playbooks to guide you through the complex request intake process so that you can focus on actual productive work such as negotiating savings from suppliers.")
* [Streamlining the supplier risk assessment workflow](https://www.servicenow.com/docs/EptsjaJPf40793RFB~Xj2g "As procurement specialists, track activity on the Third-Party Risk Management (TPRM) records, and update and make changes to the sourcing requests and purchase requests based on the final risk rating.")  
**Related tasks**   

* [Process a purchase order edit in playbook](https://www.servicenow.com/docs/ggjfK8YlOFmIGeNAuVrfyA "You can edit and revise the quantity of the product or delivery location of the purchase orders based on your requirements.")
* [Process a purchase requisition edit request in playbook](https://www.servicenow.com/docs/ZaQUfz7G2POWD~lqP8djEw "Use the procurement playbook to approve or reject the revision requests for the quantity of the product or delivery location.")
* [Process a return request in playbook](https://www.servicenow.com/docs/IW3b1X8mTZciciVm~Nb_iw "Use the procurement playbook to approve or reject return requests.")