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sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/source-to-pay-operations

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ft:locale :

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ft:publication_title :

    - Xanadu Finance and Supply Chain

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---

# Using Supplier Relationship and Performance Management

# Using Supplier Relationship and Performance Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 16, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Supplier Relationship and Performance Management for monitoring and managing supplier performance.
* **[Run segmentation rule](https://www.servicenow.com/docs/VlOEVKytM9eY5zSjimWQ_w)**   
  Run a segmentation rule to create and activate KPIs corresponding to the KPI templates and suppliers in that segment. This action also creates new collection tasks and assigns them to suppliers to collect their KPI data.
* **[Complete a KPI collection task from the Source-to-Pay Workspace](https://www.servicenow.com/docs/ycktkjUYLoMCikw1bEFQjA)**   
  A KPI collection task is generated automatically each time a KPI is instantiated. A supplier manager can complete the assigned KPI collection task from the Source-to-Pay Workspace.
* **[Complete a KPI collection task from the Supplier Collaboration Portal](https://www.servicenow.com/docs/YPnG8fse_E98kN0AcJ3zhQ)**   
  A KPI collection task is generated automatically each time a KPI is instantiated. A supplier contact can complete the assigned KPI collection task from the Supplier Collaboration Portal.
* **[View KPI data from the List page of the Source-to-Pay Workspace](https://www.servicenow.com/docs/VmiJ71JA27lRwDjGFFTocA)**   
  You can view the details of the existing KPIs from the List view page.
* **[Manage supplier KPIs from the supplier record page of the Source-to-Pay Workspace](https://www.servicenow.com/docs/G~iKB3hwgThrAJ0~39k1lg)**   
  You can view the latest KPI data that is collected for a particular supplier from the supplier page of the Source-to-Pay Workspace.
* **[View supplier performance dashboard](https://www.servicenow.com/docs/jAt27m0gKlvYBG7_2kPGHg)**   
  You can view the overall supplier score, risk score, individual KPI scores, and performance domain-specific scores in the supplier performance dashboard.

**Related concepts**   

* [Using Source-to-Pay Workspace](https://www.servicenow.com/docs/0bHbNRGrX62eYLy4XJ6rdg "As a supplier manager, use the Source-to-Pay Workspace to import or create suppliers, add key contacts, add supplier locations, and manage the supplier cases assigned to you.")
* [Using Supplier Collaboration Portal](https://www.servicenow.com/docs/xwJjpqIgPdhkYyBdrMsJiQ "As a supplier contact, you can self-register to the Supplier Collaboration Portal, complete your assigned tasks, and raise requests using the supplier catalog.")