Exploring Telecommunications Network Inventory
Summarize
Summary of Exploring Telecommunications Network Inventory
The Telecommunications Network Inventory application on the ServiceNow AI Platform enables organizations to create a comprehensive digital representation of their physical and logical telecommunications networks. This inventory consolidates assets, services, and their interrelationships in the ServiceNow Configuration Management Database (CMDB), providing a single source of truth for managing network infrastructure. It supports continuous service operation by monitoring network integrity and stability.
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Key Features
- Network Asset Life-Cycle Management: Helps service providers track spare equipment, deployed assets, and available capacity like slots or ports. It maintains accurate lifecycle data and supports resource and service lifecycle workflows.
- Telecommunications Circuit Design and Resource Assignment: Automates service creation by applying design criteria that trigger change workflows to assign required equipment.
- Service Assurance Based on Accurate Inventory: Maps services to physical network elements, enabling faster analysis of service impacts and providing visibility through configurable dashboards.
- Data Model Aligned to Industry Standards: Uses CMDB classes tailored to telecommunications providers for accurate modeling.
- Network Inventory Workspace: Personalized, configurable workspaces and dashboards enhance operational visibility.
- Inventory Number Allocation: Manages telephone numbers and IP addresses efficiently.
- 5G Network Modeling: Supports modeling of 5G xNFs for advanced network architectures.
- Order Management Integration: Associates customer orders with network resources for seamless service delivery.
- Hardware Asset Management Integration: Connects equipment templates to asset procurement workflows.
- Attribute Packs: Allows defining and updating user-defined attributes on configuration item records.
- Visualizations: Provides circuit and network topology visualizations, including rack and cabinet layouts.
- Workflow Automation: Uses Flow Designer with function catalogs and subflows to automate network design and assignment.
- Capacity Management: Calculates physical entity capacity to support planning, monitoring, and optimization.
- Configuration Item Lifecycle Management: Supports revision, operationalization, and decommissioning of CIs.
Key Outcomes
- Achieve a unified, accurate, and up-to-date view of telecommunications network assets and services.
- Improve operational efficiency through automation of network service design, resource assignment, and lifecycle management.
- Enhance service assurance by linking physical network elements to customer services, enabling rapid impact analysis.
- Leverage comprehensive dashboards and visualizations for better decision-making and resource optimization.
- Integrate seamlessly with asset management and order management to streamline procurement and service delivery workflows.
Learn how the Telecommunications Network Inventory application can help your organization to create a digital representation of your physical and logical networks in the ServiceNow AI Platform.
Introduction to Telecommunications Network Inventory
With the Telecommunications Network Inventory application, you can redefine the telecommunications service experience with a consolidated, accurate network inventory to automate the resource and service life cycle in your organization. The Telecommunications Network Inventory application enables you to build a digital representation of your physical networks, logical networks, and the services that are provisioned to your customers. This network inventory contains the assets, services, and the relationships that define the infrastructure of your telecommunications networks.
The ServiceNow Configuration Management Database (CMDB) stores the network inventory details. With this information, you can monitor your network infrastructure so that you can help to ensure the integrity, stability, and continuous service operation of your network.
The following example shows the common uses of the Telecommunications Network Inventory application.
- Network asset life-cycle management
- Help the service providers to understand their spare inventory equipment, currently deployed assets in the network, and free capacity (for example, the available slots or ports) for the new network. Capture store, and maintain accurate resource life-cycle data as a single source of truth. Leverage your platform workflows to manage your resource and service life cycles across the organization.
- Telecommunications circuit design and resource assignment
- Automate how to create your network services. You can set the design criteria that initiate the change workflows to assign the necessary equipment.
- Telecommunications service assurance based on accurate network inventory
- Help service providers to understand which circuits, services, and customers are related to the physical equipment. Map your services to the physical network resources so that you can speed up the analysis of the service impacts. Get accurate visibility of your resource utilization through configurable dashboards.
Benefits
| Benefit | Feature |
|---|---|
| Leverage Configuration Management Database (CMDB) classes, which are telecommunication industry standards aligned to support the needs of telecommunication service providers | Data model for Telecommunications Network Inventory |
| Quickly model equipment and design complex templates | Modeling your Telecommunications Network Inventory workflow |
|
Automate network service creation by setting complex design criteria that initiate change workflows to assign the necessary equipment |
Telecommunications design and assign |
| Deepen visibility into network inventory operations with personalized configurable workspaces and dashboards | Network Inventory Workspace |
| Allocate telephone numbers and IP addresses | Inventory number allocation |
| Model your 5G network | Modeling a 5G xNF in Telecommunications Network Inventory |
| Associate customer orders with the required network resources to deliver a seamless service delivery experience | Telecommunications Network Inventory and Order Management for Telecommunications and Media |
|
Instantiate Equipment template using an asset and to generate a service request to procure the assets |
Telecommunications Network Inventory integration with Hardware Asset Management |
| Define a pack with user-defined attributes and update it against a CI record | Attribute packs |
| Provide a visualization of the circuit and its underlying connection elements | Visualization of circuits |
| Automate the network inventory's design and assign process using the function catalog and subflows | Telecommunication Network Inventory workflows in Flow Designer |
| Provide a visualization of the topology where the different elements in a network are organized and connected to one another | Visualization of network topology |
| Calculate the capacity of physical entities in your network to plan, monitor, and optimize the resources | Capacity management |
|
Revise and operationalize a Configuration Item |
Revision, operationalization, and decommission of a Configuration Item |
| Visualise and manage rack and cabinet | Visualization of a rack or cabinet |