---
sourceDocument: Yokohama Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/application-portfolio-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Enterprise Architecture (formerly Application Portfolio Management)

# Enterprise Architecture (formerly Application Portfolio Management) {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Enterprise Architecture (formerly Application Portfolio Management)

The ServiceNow® Enterprise Architecture solution integrates strategic and operational teams to help organizations meet their business goals.
It acts as a decision engine by combining detailed modeling with management of business capabilities, application portfolios, information portfolios, and technology portfolios.
It empowers enterprise architects to strategically plan, rationalize, and transform their business applications in alignment with organizational objectives.
Show full answer Show less  
This solution addresses common challenges such as redundant applications, rising maintenance costs, demands for upgrades, conflicts between legacy and vendor applications, and performance issues due to outdated software.

## Key Features

* **Enterprise Modeling and Visualization:** Create detailed diagrams and models of current and future IT states, illustrating their connection to business landscapes. This supports informed decision-making by visually representing application hierarchies and related architectural artifacts.
* **Rationalization of Business Applications:** Evaluate applications using interactive bubble charts that position each application based on indicator scores. This enables decisions to invest, sustain, migrate, or retire applications, enhancing portfolio efficiency. A List view provides a comprehensive overview of applications and their performance indicators.
* **Gantt View of Technology Portfolio Management (TPM) and Technology Reference Model (TRM) Lifecycles:** Visualize and track lifecycle timelines of applications and associated services such as software products and hardware models through Gantt charts, facilitating lifecycle management.
* **Application Total Cost of Ownership (TCO) Configuration:** Configure and analyze TCO within the Enterprise Architecture Workspace to optimize financial management of the application portfolio.
* **Enterprise Architecture Workspace:** A centralized environment to manage requests, certifications, assessments, business portfolios, and technology lifecycle management, streamlining enterprise architecture practices.

## Key Outcomes

* Achieve strategic business objectives by aligning IT and business capabilities.
* Optimize application portfolios by rationalizing redundant or outdated applications, reducing costs, and improving performance.
* Enhance decision-making with visual tools like models, bubble charts, and Gantt timelines that clarify application statuses and lifecycles.
* Effectively manage technology lifecycles to ensure applications remain current and aligned with evolving business needs.
* Gain a comprehensive view of the application estate, including technology relationships, to support transformation initiatives.  
The ServiceNow® Enterprise Architecture unites strategic and operational teams, enabling organizations to achieve their business objectives. It serves as a powerful decision engine, combining robust modeling with the management of business capabilities, application portfolios, information portfolios, and technology portfolios.{#application-portfolio-management-landing-page__patch-rn-yp6-1}

Enterprise Architecture helps enterprise architects manage business applications as part of an enterprise architecture practice focused on strategic planning, rationalization, and transformation.

Enterprise Architecture helps you decide whether to invest, sustain, or replace applications based on the business need aligned towards the organization goal.  
You can address business challenges such as:

* Redundant applications for similar functions.
* Increasing cost of owning and maintaining applications.
* Increasing demand to upgrade the existing applications for new functions.
* Conflict between in-house legacy applications and that of the vendors.
* Inadequate performance because of outdated applications.
{#application-portfolio-management-landing-page__ul_rrf_lht_tw}

Overcome these challenges, improve business functions in an efficient and smooth manner, and optimize cost with these Enterprise Architecture processes.  

|-|-|
| ![Enterprise Architecture Workspace.]() | [Enterprise Modeling and Visualization](https://www.servicenow.com/docs/NX5fexJbXTmbihcLFy1Ctg#application-portfolio-management-landing-page__section_rts_qj4_dwb) Create diagrams and model the future state of your IT and its relationship to the business landscape. |
| ![Enterprise Architecture Workspace.]() | [Rationalization of business applications](https://www.servicenow.com/docs/NX5fexJbXTmbihcLFy1Ctg#application-portfolio-management-landing-page__section_vsr_3l4_dwb) Rationalize all business applications in a category and decide whether to invest, sustain, migrate, or retire an application. |
|   | [Gantt view of TPM and TRM lifecycle timelines](https://www.servicenow.com/docs/NX5fexJbXTmbihcLFy1Ctg#application-portfolio-management-landing-page__section_nrb_5l4_dwb) Use the Gantt chart to view and track Technology Portfolio Management (TPM) and Technology Reference Model (TRM) lifecycle timelines. |
[ ]

{#application-portfolio-management-landing-page__table_uw5_lxw_sjb}

## Enterprise Modeling and Visualization in the EA Workspace {#application-portfolio-management-landing-page__section_rts_qj4_dwb}

Enterprise Architect can use the Enterprise Modeling and Visualization \[com.snc.apm_modelling_tool\] functionality in EA Workspace to create diagrams for their applications hierarchy and associate them with architectural artifacts. These diagrams enable decision makers to make informed decisions.

## Rationalization of business applications {#application-portfolio-management-landing-page__section_vsr_3l4_dwb}

As an Enterprise Architect, you can use application rationalization to evaluate your business applications.

Bubble charts are interactive graphs that position applications in different quadrants, based on their indicator scores. Based on the position of the business application in the quadrants, enterprise architects can take
decisions to invest in, sustain, migrate, or retire the business applications.

The List view enables you to see high-level information on all your business applications and all the indicator scores that are attached to them.

## Gantt view of TPM and TRM lifecycle timelines {#application-portfolio-management-landing-page__section_nrb_5l4_dwb}

A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Portfolio Management (TPM) and Technology Reference Model (TRM) timelines of business applications, and their associated
application services like software products and hardware models.

## Applications and features {#application-portfolio-management-landing-page__section_vpq_1j1_pjb}

* [Enterprise Architecture Workspace Overview](https://www.servicenow.com/docs/tBcLNKml6ldMmveO~GcZeQ "The Enterprise Architecture Workspace has a consolidated user interface and is designed for different user roles.")
* [ServiceNow Otto for Enterprise Architecture (EA)](https://www.servicenow.com/docs/zK07e8yYwbtM2D7e_lGndA "Use the ServiceNow ServiceNow Otto for Enterprise Architecture (EA) application to summarize Architectural Decision Records (ADR) and help gather insights into business applications in the Enterprise Architecture Workspace.")
* [Managing requests, certifications, and assessments](https://www.servicenow.com/docs/DQyy02rSGVVyaOcxIxGFiA "As an Enterprise Architect, you can manage all requests. You can view the status of the certifications, assessments, and technology portfolio audit information.")
* [Managing a business portfolio](https://www.servicenow.com/docs/2xQe4z8rxejjKp3C8kHNFw "As an Enterprise Architect, view the capability hierarchy, manage capabilities, and assign business applications to the capabilities.")
* [Working with the Enterprise Architecture Workspace dashboard](https://www.servicenow.com/docs/Gv_A5L06HVXcKl3AMwIzpQ "The Enterprise Architecture Workspace dashboard provides a summary of the business and application portfolio of your organization. It’s arranged according to different portfolios such as the application portfolio, technology portfolio, information portfolio, and so on.")
* [Managing the Technology Lifecycle Management (TLM) in Enterprise Architecture Workspace](https://www.servicenow.com/docs/udaB7kbGeAWr5r4c9CLyeg "Technology Lifecycle Management helps Enterprise Architects to manage technology life-cycle risks and technology life-cycle exceptions. Enterprise Architects can evaluate all their business applications and application services by accessing the discovered technologies and auditing information in the Enterprise Architecture Workspace.")
* [Enterprise Modeling and Visualization in the EA Workspace](https://www.servicenow.com/docs/WM33RkFmLWQM9DcQcMiVCg "The Enterprise Modeling and Visualization functionality in EA Workspace helps you with diagramming and modeling capabilities, and enable you to model the future state of your IT and its relationship to the business landscape.")
* [Gantt view of TPM and TRM lifecycle timelines](https://www.servicenow.com/docs/cJrmK6XGhnT0KdnIKOm70g "A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Lifecycle Management (TLM) and Technology Reference Model (TRM) timelines of business applications, and their associated application services like software products and hardware models.")
* [Rationalization of business applications](https://www.servicenow.com/docs/nO2WNEY1bEZGFv3bubDDSQ "As an Enterprise Architect, you can use application rationalization to evaluate your business applications.")
* [Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace](https://www.servicenow.com/docs/Bj0KtFJ4LVP~qOoNMush9w "You can configure the application TCO source and cost type.")
{#application-portfolio-management-landing-page__ul_od3_cj1_pjb}
* **[Enterprise Architecture (formerly Application Portfolio Management)](https://www.servicenow.com/docs/G83JtwPBrbJPlEiBmJtwXQ)**   
  Enterprise Architecture provides a complete picture of the application estate, including the underlying technology relationships.

