---
sourceDocument: Yokohama Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/application-portfolio-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Application Backlog view

# Application Backlog view {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Application Backlog view

The Application Backlog view provides enterprise architects with a centralized interface to manage and visualize key scrum work items---epics, stories, and enhancements---that impact business applications.
This view consolidates different task types into one timeline, enabling easier prioritization and sequencing without multiple sorting or filtering steps.
Activation of the Agile Development 2.0 plugin (com.snc.sdlc.agile.2.0) is required to access this feature within the TPM timeline.
Show full answer Show less  

## Key Features

* **Centralized Backlog:** Displays epics, stories, enhancements, projects, and demands linked to business applications in a unified view.
* **Risk Filtering:** Lists applications initially filtered by high risk, with options to adjust filtering based on risk intensity.
* **Flexible Timeline Views:** Switch between quarterly or monthly timeline displays to suit planning needs.
* **Expandable Application Details:** Expand each business application entry to see the total number and types of backlog items attached.
* **Integration with PPM:** Supports adding projects if the PPM Standard plugin is activated; otherwise, demands are created by default.
* **Clickable Records:** Entries in the application column are interactive, opening respective records in new tabs for detailed review.

## How Work Items Are Represented

* **Epics:** Represent high-level business goals broken into smaller pieces. Displayed on the timeline between their planned start and end dates, excluding those in Complete or Canceled states.
* **Stories:** Typically part of epics, stories appear on the timeline for their sprint duration, excluding those completed or canceled. Standalone stories linked directly to applications are shown under "Others."
* **Enhancements:** User requests reviewed by product owners and converted into stories. Only active enhancements appear on the timeline, spanning from planned start to end dates.
* **Projects and Demands:** Projects appear if PPM Standard plugin is enabled; otherwise, demands are created by default and shown accordingly.

## Practical Considerations

* For epics, stories, and enhancements to display on the timeline, they must reference the associated business application explicitly.
* The risk column reflects only business application risks, not the risks of individual backlog items.
* The timeline plots continuous lines representing work duration; if only one date exists, it is shown as a filled circle.

## Benefits for ServiceNow Customers

This view streamlines backlog management for enterprise architects by consolidating various work items linked to business applications into a coherent timeline. It supports better visibility into work progress and risk prioritization, facilitating informed decision-making and efficient planning. Integration with PPM enhances portfolio management through project and demand tracking within the same context.  
As an enterprise architect this view helps you to understand the epics, stories, and
enhancements, which are the units of work in scrum, that impact your business
application.  
Note:  
Activate Agile Development 2.0 (com.snc.sdlc.agile.2.0) plugin to get the Application Backlog view in the TPM timeline.

Application Backlog view helps you to look into the centralized backlog of records that are of
different task types such as epics, stories, and enhancements. This view facilitates prioritizing
and sequencing of different task type records in one location, saving you from sorting and
filtering them in many steps. In this view, you can:

* View all applications (first column) that are at a high risk by default, however you can filter based on the intensity of their risk in the second column.
* Filter the application records by any attribute in the business application table. Switch to either quarterly or monthly view of the timeline (third column).
* Create a project or demand to add to the application.
* Paginate the number of applications to be displayed in a single view.
* Expand the business application to view its unified backlog of epics, stories, enhancements, projects, and demands attached to the application. You can also see the total number of these entities within brackets.

{#tpm-by-app-unified-backlog__ul_ikx_lf3_hlb}

You can view the following application backlog entities on the timeline in addition to the
projects and demands attached to the application:  
Figure 1. Application Backlog view of the timeline

Epics

:   The high-level business goal of the application is broken down into one or more epics. Epics
    organize the work required to complete parts of the application goal in small pieces. Epics
    are further broken down to stories, which are fundamental units of work, that describe the
    business requirement briefly and can be completed within a sprint. The timeline for the epics
    is displayed based on the planned start date and planned end date of the epic. The status of
    epics must not be in Complete or Canceled
    state.

Stories

:   Stories usually are part of an epic. The stories contained in the epic attached to the
    business application that are not in Complete or
    Canceled state are displayed in the timeline. The timeline starts with
    the planned start date and ends with the planned end date of the sprint to which the story is
    tagged.

Others

:   There can be stories that are not attached to an epic but directly associated to the
    business application itself. Such stories are listed within the epics as
    Others and displayed in the timeline.

Enhancements

:   Enhancements are special requests that come from users with non-scrum role. A scrum product
    owner reviews these requests and creates one or more user stories. Enhancements in
    Closed Complete, On Hold, and
    Canceled state are not displayed in the timeline. The enhancement
    timeline runs from the Planned start date to its end date when the sprint work is scheduled to
    begin and end.

Projects

:   If the PPM Standard (com.snc.financial_planning_pmo) plugin is activated, then you can add a
    project to the business application.

Demands

:   If the PPM Standard plugin is not activated, then by default, a demand is created.

    Note:  
    For the timeline to display the epics, stories, and enhancements, each of these records should reference the business application attached to it. See [Associate epic to
business application](https://www.servicenow.com/docs/UDXaz44Oqr1bNJ9frlij3g "An epic must reference the business application for it to be displayed in the Application Backlog view of the timeline.") for more information.  

Application column

:   All the epics, stories, enhancements, projects, and demands listed in the application
    column are clickable. Clicking each of them opens the record in a new tab that the clickable
    field points to.

Risk column

:   Shows the risks of the business applications only and not the risks of epics, stories,
    enhancements, projects, or demands.

Timeline column

:   The start and end dates of the units of work attached to the business application are
    plotted as a continuous line. However, if only one date is present, either the start or end
    date, then just that date is plotted as a filled circle.

* **[Associate an epic to a business application](https://www.servicenow.com/docs/UDXaz44Oqr1bNJ9frlij3g)**   
  An epic must reference the business application for it to be displayed in the Application Backlog view of the timeline.

