---
sourceDocument: Yokohama Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/build-workflows

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Manage transitions between workflow activities

# Manage transitions between workflow activities {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Transitions define the processing path of the workflow, depending on conditions
defined in each activity.

## Before you begin

Role required: admin

## About this task

All conditions in an activity must have a transition and all transitions must have a connection to another activity or to the End activity.  
Note:  
Run the [workflow validation](https://www.servicenow.com/docs/ZZL4KWSHpaRX8X26zyWIBw "Workflow validation examines different characteristics of a workflow to locate issues that might prevent the workflow from being published or cause it to fail. The validation report summarizes the results of each separate workflow validation.") tool prior to publishing to detect missing or disconnected transitions that could cause a workflow to hang.

## Procedure

1. Add transitions to the workflow using either of these methods:  
   * Drag and drop an activity directly onto a transition line to connect it to the adjacent activities. The transition line turns blue when the connection is made. The system updates the transitions automatically to reflect the new sequence.
   * Drag the activity to an open area in the canvas and create the transitions manually. Click the yellow square on the right side of the activity condition and drag a connector to the next task.
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2. You can draw multiple transitions from the same activity condition if the activity executes concurrently.
3. To remove a transition, click to highlight it, and then press Delete.

## Custom activity transitions {#ariaid-title2}

Controls on the Approval - User activity enable an administrator
to add additional workflow transitions to the activity other than the default transitions of
Approved or Rejected.

Transitions defined using this method do not become a permanent feature of the
Approval - User activity. After a new transition is configured, that
transition must be applied manually to subsequent instances of the activity, where desired.