---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Activate a new onboarding playbook with self-service

# Activate a new onboarding playbook with self-service {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate a new onboarding playbook with self-service in Playbooks (PAD) to ensure that the new playbook is visible.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllProcess Automation Designer.
2. On the Processes tab, select the label Onboarding with Self-Service.
3. From the More actions menu, select Activate.  
   Verify that the previous PAD process is deactivated.

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