Approve a registration request with a valid registration code

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Approve a registration request from a user that was submitted from the Customer Service Portal with a valid registration code.

    Before you begin

    Role required: sn_customerservice.customer_admin

    Procedure

    1. Navigate to the customer portal.
    2. Click Approvals.
      The Approvals list displays registration requests with these states: Requested and No Longer Required.
    3. Click a request in the Approvals list with a state of Requested.
    4. If desired, add any Comments to this request.
    5. Click Approve.
      A user account is created and an email is sent to the contact’s email address with a user ID and temporary password. The user is also assigned these roles: sn_esm_user and snc_external.